Results-driven General Manager with a strong focus on business operations management, budget oversight, and employee training. Proven ability to implement safety protocols and enhance customer relationships, driving operational efficiency and service quality. Willing to work until the task at hand is completed at all levels
Overview
17
17
years of professional experience
3
3
Certifications
Work History
General Manager
International Warehousing - 1800GOTJUNK
Little Rock, Arkansas
11.2015 - Current
Delivered PODS and shipping containers to customer locations as Class A CDL driver.
Operated forklifts to load containers onto flatbed trucks for efficient delivery.
Managed daily business operations, overseeing budgeting, staffing, scheduling, and inventory control to ensure smooth workflow.
Implemented safety protocols to promote a secure working environment.
Resolved customer complaints promptly while upholding high service quality standards.
Trained employees on duties, policies, and procedures, fostering compliance and operational efficiency.
Established effective communication channels among staff, improving collaboration and operational effectiveness.
Built strong customer relationships through proactive account management strategies.
Overnight Stocker
Walmart
Ashdown, Arkansas
06.2012 - 11.2015
Stocked shelves to create organized store layout for improved shopping experience.
Maintained accurate pricing and labeling for enhanced customer clarity and satisfaction.
Unloaded delivery trucks and organized inventory in stockroom to streamline restocking process.
Pallet Jack Operator
Pilgrams Pride
De Queen, Arkansas
08.2010 - 05.2012
Operated pallet jack to transport products efficiently within freezer, maintaining optimal workflow.
Executed deboning on chicken cone line to uphold quality standards and ensure product consistency.
Helper
Brock Services
Ashdown, Arkansas
05.2009 - 08.2010
Supported insulation of hot piping within Domtar papermill to enhance energy efficiency.
Contributed to scaffold construction, ensuring safe access for maintenance tasks.
Assisted team members with daily operational tasks and safety procedures.
Maintained cleanliness and organization of work areas and equipment.
Supported loading and unloading of materials for various projects.