Jamie Boalbey
West Hills,CA
Summary
Dynamic and performance-driven human resources professional with high integrity, strong work ethic and thoughtful leadership skills. Meticulous and resourceful people and business manager offering 10+ years of experience developing high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong background in directing hiring practices, designing pay structures, developing employee policies, and managing employee payroll and benefits. In addition to having a tenured background in human resources and operations management I have 5+ years of wellness experience including being a certified yoga instructor with 2+ years of full time teaching experience, 10+ years of practicing and teaching yoga, developing wellness programs for adults with disabilities, and 5+ years of study in nutrition, herbalism, and aromatherapy.
Overview
18
18
years of professional experience
Work History
Vice President, Human Resources
American Gonzo Food Corporation
Venice, CA
05.2016 - Current
- Lead a Human Resources department for a company of 450+ hourly employees and 65 salaried managers.
- Successfully implemented a new payroll system (Paylocity) that improved payroll management, benefits management, and built operational efficiencies for the team.
- Streamlined Benefits administration and leveraged broker relationships that improved technical efficiencies and wellness offerings for our team.
- Moved all employee files to a digital database and implemented a new digital performance management and filing system tied to our payroll and benefits platform that allowed for timely review and action tied to performance and leadership development and accountability.
- Successfully managed our company Safety program to improve X Mod through Worker's Comp Insurance - lowering our per employee cost by 17.6%.
- Developed and implemented a Company Culture Manual by strategic integration and training over 30 weeks to ensure long term success and adoption of company philosophies, mission, and standard operating procedures.
Director of Operations
Pitfire Pizza, American Gonzo Food Corporation
Venice, CA
05.2016 - Current
- Planned daily, weekly, monthly, and yearly operational strategies including unit growth, marketing, team development, product evolution, guest and employee engagement
- Attracted, coached, and retained high performing team members, enabling elevation of responsibility and succession planning.
- Displayed subject matter expertise and acted daily as escalation point for daily issues and concerns associated with programs and standard operation procedures.
- Assessed resources, skill sets, and tools necessary to accomplish team goals by continuously identifying process improvements and educational training opportunities.
- Led and fostered culture of continuous improvement, employee engagement and open communications.
- Collaborated with key stakeholders to guarantee project outcomes met or exceeded expectations in terms of scope, timeliness and quality.
- Oversaw corporate communications to streamline data and information sharing initiatives.
- Facilitated quarterly workshops to share best practices to optimize productivity.
- Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
- Tracked daily, weekly, and monthly sales to generate reports for business development planning.
- Monitored supplier operations to verify quality, pricing, and conformance to contract specifications.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Designed sales and service strategies to improve revenue and retention.
On-Premise Wine Sales Representative
Southern Wine and Spirits
Los Angeles, CA
02.2015 - 05.2016
- Performed sales presentations at trade shows to generate new business.
- Recommended wine and spirits to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Drove sales in my territory by applying proactive nature, knowledge of customer preferences and active listening skills.
Certified Yoga Instructor
Power Yoga, Red Diamond, Westside Regional Center
Santa Monica, CA
06.2013 - 08.2015
- Created curriculums for different skill levels to offer exceptional service to all students.
- Improved health and well-being of class participants by instructing on healthy lifestyles, including food choices and proper movement and posture.
- Taught Yoga and Wellness classes for Adults with Mental Disabilities including an 8 week program I developed which focused on daily health and wellbeing routines.
- Educated students about proper form to maintain safety and maximize benefits of different positions.
- Cultivated and maintained strong member relationships by providing individualized service.
- Upheld safety standards, adhered to compliance requirements and attended continuing education courses to maintain credentials.
- Delivered knowledgeable instruction in Vinyasa, Hatha, and Power Yoga discipline for 6-10 classes per week.
General Manager
Fishing with Dynamite
Manhattan Beach, CA
09.2012 - 08.2013
- Beverage Program and cocktail development.
- All FOH Training and Operational Disciplines.
- Hiring and Development of crew and managers.
- Financial Disciplines and Accountability.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Designed sales and service strategies to improve revenue and retention.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Tracked monthly sales to generate reports for business development planning.
Project Manager
King’s Seafood Company- All Stores
07.2007 - 09.2012
- Research and Concept Development (new and ongoing).
- Menu Development.
- Develop new cocktails/wine lists/beer programs company wide.
- Microsoft Office (Excel, Word, Powerpoint, Project).
- Scheduling.
- Dictation.
- Brought projects in on-time and in accordance with budget and quality standards.
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
- Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
- Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
- Assessed project risks and devised mitigation strategies to avoid potential roadblocks.
Crew Training Manager/Service Director
King's Seafood Company
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
- Presented training information via role playing, simulations and team exercises.
- Created powerful training course objectives, course content and [Type] materials.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
- Analyzed each department's training needs and developed new training programs based upon data collected.
- Designed training modules implementing strategic business practices and organizational behavior training concepts.
- Led trainings for up to 90 employees on weekly basis.
- Monitored training costs to maintain training budget.
- Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
Education
Certified Yoga Instructor 200hrs - Yoga Therapy And Teacher Training
Power Yoga Santa Monica
Santa Monica, CA08.2013
Bachelor of Science - Theatre And Film Production
Ball State University
Indiana 07.2006
Skills
- Training Development
- Payroll and Benefits Administration
- Compliance Management
- Employee Engagement
- Financial controls implementation
- Customer retention
- Recruiting and hiring
- Profit and loss accountability
- Policy/program development
- Purchasing and Vendor Management
- Strategic operations partnership in advertising and marketing
- Well versed in Employment Law
- Competent in Microsoft Office and Sharepoint
- Budgeting and cost control strategies
- Skilled negotiator
- Calm under pressure
- Insurance Broker Management
References
Available upon request.
Timeline
Vice President, Human Resources
American Gonzo Food Corporation
05.2016 - Current
Director of Operations
Pitfire Pizza, American Gonzo Food Corporation
05.2016 - Current
On-Premise Wine Sales Representative
Southern Wine and Spirits
02.2015 - 05.2016
Certified Yoga Instructor
Power Yoga, Red Diamond, Westside Regional Center
06.2013 - 08.2015
General Manager
Fishing with Dynamite
09.2012 - 08.2013
Project Manager
King’s Seafood Company- All Stores
07.2007 - 09.2012
Crew Training Manager/Service Director
King's Seafood Company
Certified Yoga Instructor 200hrs - Yoga Therapy And Teacher Training
Power Yoga Santa Monica
Bachelor of Science - Theatre And Film Production
Ball State University