JAMIE BROWN
Stafford,TX
Summary
Coordinator with deep experience working in child development programs. Possesses 40 total hours of continuing education from workshops, classes, seminars and conferences to maintain knowledge and developments in after-school care. Adept at on-site training, preparing student reports, records and other essential documents.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CEO
Eimaj Essentials
Missouri City, TX
11.2019 - Current
- Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability
- Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Increased company revenue by 15% through aggressive new market strategies.
Advanced Medical Support Assistant
Houston Gastrointestinal & Liver Clinic
Sugar Land, TX
01.2020 - 02.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Used eClinical Works to maintain and record patient data and generate reports
- Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures
- Provided comprehensive medical care to over 150 patients daily to promote overall wellness and prevention of illness
- Monitored outstanding invoices and performed collections duties
- Assisted management with implementing new accounting software program
- Handled account payments and provided information regarding outstanding balances.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Assisted physician with diagnostic and therapeutic procedures by collecting laboratory specimens and changing wound dressings.
Teacher
L.e.a.d. Educational Services
12.2018 - 01.2020
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Promoted physical, mental and social development using classroom games and activities.
- Planned and implemented integrated lessons to meet national standards for over 50 students.
Advanced Medical Support Assistant
MED Veterans Administration Medical Center
Houston, TX
11.2018 - 12.2019
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Gathered forms, copied insurance cards and basic demographics to collect patient information for billing and insurance filing
- Ordered labs and specialized referrals for patients care plan.
Student Enrollment Specialist
Ashford University
San Diego, CA
01.2018 - 10.2018
- Optimized student educational strategies with clear advice on course choices, progression and career options
- Increased school registrations over 15% with improved promotional approaches, outreach strategies and parent engagement plans
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Maintained excellent attendance record, consistently arriving to work on time
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed data entry of student information and maintained updated records.
Supervisor
Real Appeal
Las Vegas, NV
01.2015 - 02.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
- Introduced team contests and goals to enhance productivity and improve employee morale
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team
- Provided coaching and counseling to 25 employees to encourage professional growth as well as meet short- and long-term goals.
Education
Bachelor of Science - Applied Behavior Science
Ashford University
04.2023
Skills
- Operational leadership
- Policy development and optimization
- Inter-department collaboration
- Schedule Coordination
- Process improvement specialist
- Performs other duties as assigned
- Policy Development and Optimization
- Strategic Partnership
- Executive Leadership
- Business Management and Development
- Public Relations Understanding
Certification
- Counseling on Access to Lethal Means
- CNP - Certified Notary Public
- CMA - Certified Medical Assistant
- Disaster Relief Coordinator- Red Cross- 2017
- All Lines Adjuster Certification-2021
Timeline
Advanced Medical Support Assistant
Houston Gastrointestinal & Liver Clinic
01.2020 - 02.2021
CEO
Eimaj Essentials
11.2019 - Current
Teacher
L.e.a.d. Educational Services
12.2018 - 01.2020
Advanced Medical Support Assistant
MED Veterans Administration Medical Center
11.2018 - 12.2019
Student Enrollment Specialist
Ashford University
01.2018 - 10.2018
Supervisor
Real Appeal
01.2015 - 02.2018
Bachelor of Science - Applied Behavior Science
Ashford University
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