Jamie Brown
Washington
Summary
Offering strong ability to lead and motivate teams, with positive attitude and eagerness to learn and develop in customer service environment. Brings organizational skills and understanding of customer service principles. Ready to use and develop leadership and problem-solving skills in [Desired Position] role.
Overview
17
17
years of professional experience
Work History
Security Officer
AlliedUniversal
02.2021 - Current
- Inspect and patrol premises regularly
- Monitor property entrance
- Authorize entrance of people and vehicles
- Report any suspicious behaviors and happenings
- Secure all exits, doors and windows
- Monitor surveillance cameras
- Respond to alarms and react in a timely manner
- Provide assistance to people in need
- Submit reports of daily surveillance activity
- Submit reports of every suspicious action
Dedicated Aide
TAMAH LLC
01.2022 - 10.2022
- Support teachers in ensuring safe environments and instructional opportunities that meet the needs of diverse learners.
- Under teacher direction, provide individualized behavior and academic supports to improve a child's achievement of individual academic and behavioral goals in support of that child’s IEP goals.
- Support the implementation of behavioral and academic strategies outlined in a child’s IEP.
- Assist young children with personal hygiene, toileting, meals and other daily activities when applicable.
- Support the classroom teacher in monitoring student progress.
- Maintain confidentiality and treat all information about children and their families in strict confidence.
- Deescalate student behaviors using a variety of strategies.
- Regularly observe students and take anecdotal notes or ABC data to inform the planning of small groups, classroom set-up, integration of students’ interests in learning activities, and subsequent assessments.
- Establish positive relationships with colleagues, students, families and the community which reflect recognition of and respect for every individual.
- Demonstrate flexibility at all times. dedicated aides are attached to the student’s IEP, and it should be expected that responsibilities will change as students’ needs change, including being reassigned to another child which may be at another campus.
- Participate in 45-60 day IEP reviews in order to determine the student’s LRE.
- Attend MDT meetings with the student support team and teachers.
- Fulfill the standards of professionalism, including appropriate dress, attendance and timeliness.
Hospitality Event Staffing
CALPRO
09.2019 - 09.2021
- Unloading equipment from trucks and setting up venues for events, including chairs and building stages.
- Working as ushers and ensuring that seating arrangements adhere to fire code regulations.
- Operating cash registers.
- Working under the instructions of an Event Manager.
- Ensuring the event hall is clean and organized.
- Adhering to event safety standards.
- Ensuring excellent levels of customer service.
- Undertaking security duties.
- Assuming the role of Ticket Taker and welcoming guests.
- Working at a concession stand and serving food and drinks.
- Dispensing useful information to event-goers.
- Inspecting equipment for damage after use and checking it against an inventory list.
- Packing up equipment when the event is completed.
Ticket Agent
Big Bus Tours
01.2016 - 07.2016
- Selling Bus Tickets
- Cash Handling
- Customer Service
- Explaining The Tour Bus Route
Merchandising
Macys Inc
10.2013 - 06.2014
- Signing
- Markdowns
- Inventory
- Removed items from stock truck on to the floor
Summer Intern
GZEP
06.2012 - 09.2012
- Field work
- Cleaned schools
- Cut grass
- Cleaned local parks
- Learned job readiness skills
Medical Assistant (Externship)
Maryland Internal Medicine
06.2010 - 08.2010
- Obtained vital signs
- Performed venipunctures.
- Administered dosage and give injections
- Performed EKG, Spiro
- Autoclaved surgical instruments
- Filed and pulled paperwork and patient's charts
- Answered phone
- Interacted with patients
- Last OV next OV for prescriptions
Administrative Assistant
Synergistic Inc
08.2008 - 08.2009
- Learned job readiness skills, which includes effective time management and communication skills.
- Participated in college prep lessons and college tours.
Education
Diploma - Medical
Everest College
ARLINGTON, VA06.2010
Diploma - undefined
Anacostia Senior High School
WASHINGTON, DC06.2009
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Dispatch
- First aid and CPR certified
- Work ethic
- Workplace safety
- De-escalation techniques
- ID verification
Timeline
Dedicated Aide
TAMAH LLC
01.2022 - 10.2022
Security Officer
AlliedUniversal
02.2021 - Current
Hospitality Event Staffing
CALPRO
09.2019 - 09.2021
Ticket Agent
Big Bus Tours
01.2016 - 07.2016
Merchandising
Macys Inc
10.2013 - 06.2014
Summer Intern
GZEP
06.2012 - 09.2012
Medical Assistant (Externship)
Maryland Internal Medicine
06.2010 - 08.2010
Administrative Assistant
Synergistic Inc
08.2008 - 08.2009
Diploma - undefined
Anacostia Senior High School
Diploma - Medical
Everest College
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