Jamie Calabrese
Falmouth
Summary
Professional worker, ready to excel in a fast-paced hospitality environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer needs, and maintaining a reliable and results-driven work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Server
Mecha Noodle Bar
08.2024 - 07.2025
- Managed high volume dining periods with effective time management and strong multitasking abilities
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment
Owner and Head Jeweler
Cal’s
01.2019 - Current
- Craft custom jewelry pieces using various precious metals and gemstones to meet client needs
- Operates advanced jewelry-making tools, ensuring precision in design and durability of products
- Collaborate with clients to understand their vision, providing expert advice on design and materials
- Develop marketing strategies to increase brand awareness and attract new clients
- Managed daily operations of a small business that lead to efficient processes and quality services
Account Manager
Health Transformation Alliance
01.2017 - 01.2020
- Developed and executed strategic account plans that aligned with business goals of all involved
- Collaborated with cross-functional teams to deliver specially-tailored solutions for individual clients
- Participated in contract negotiations that ensured success for all parties involved
- Conducted regular performance reviews to assess account health and any room for potential growth
- Increased client satisfaction by addressing concerns one-on-one and providing customized solutions for their business needs
Bench Jeweler
Young in the Mountains
01.2023 - Current
- Ran the production of the company’s sterling silver line with responsibilities including but not limited to soldering, sawing, stone cutting and setting, and polishing
Education
BS - Marketing and Entrepreneurial Studies
Emerson College
Boston, MA01.2017
High School - undefined
Algonquin High School
Northborough, MA01.2013
undefined
Denver Jewelry Studio
01.2019
Skills
- Problem-solving
- Team leadership
- POS system operations
- Exceptional communication
- Responsible and trustworthy
- Relationship management
- Customer service
- Business marketing
- Business management and development
Certification
ServSafe Certified
- Food Handling
- Alcohol
Timeline
Lead Server
Mecha Noodle Bar
08.2024 - 07.2025
Bench Jeweler
Young in the Mountains
01.2023 - Current
Owner and Head Jeweler
Cal’s
01.2019 - Current
Account Manager
Health Transformation Alliance
01.2017 - 01.2020
High School - undefined
Algonquin High School
undefined
Denver Jewelry Studio
BS - Marketing and Entrepreneurial Studies
Emerson College
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