Jamie Capers
Staten Island,NY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Resident Care Aide
Mariners Rehabilitation & Assisted Living
04.2023 - Current
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Addressed family concerns regarding their loved ones'' welfare through open communication channels while maintaining confidentiality protocols as needed.
Assistant Manager
Burger King
10.2021 - 01.2022
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Manager of Operations
Ararmark Services
01.2016 - 08.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Education
No Degree - Social Work
College of Staten Island
Staten Island, NY08.2024
High School Diploma -
Dream Academy
06.2021
CNA - Health Administration
Virginia School For Nurses Aides
09.2014
Skills
- Quick problem solver
- Data entry
- Report preparation
- Sales expertise
- Adaptive team player
Certification
- CPR
- BLS
- FIRSTAIDE
Languages
Spanish
Limited Working
Timeline
Resident Care Aide
Mariners Rehabilitation & Assisted Living
04.2023 - Current
Assistant Manager
Burger King
10.2021 - 01.2022
Manager of Operations
Ararmark Services
01.2016 - 08.2021
No Degree - Social Work
College of Staten Island
High School Diploma -
Dream Academy
CNA - Health Administration
Virginia School For Nurses Aides
- CPR
- BLS
- FIRSTAIDE
Similar Profiles
Natalya ZavgorodnevaNatalya Zavgorodneva
Registered Nurse at Sunrise View Retirement/assisted Living & Rehabilitation/skilled NursingRegistered Nurse at Sunrise View Retirement/assisted Living & Rehabilitation/skilled Nursing
Cornelio GuevaraCornelio Guevara
Certified Nursing Assistant at Sunrise View Retirement/assisted Living & Rehabilitation/skilled NursingCertified Nursing Assistant at Sunrise View Retirement/assisted Living & Rehabilitation/skilled Nursing
Seefah StoneSeefah Stone
Certified Nursing Assistant at Melody living - Assisted living & Memory careCertified Nursing Assistant at Melody living - Assisted living & Memory care