Jamie Carson
Layton,UT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. With over 20 years of experience I am proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Sales Manager
C&R Trailer Sales
02.2023 - Current
- Increased gross profit in a tough market while moving old age units.
- Increased F&I from $500 per copy to over $3000 per copy.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Implemented systems and procedures to increase sales.
- Efficient in Lightspeed, CUDL, AppOne and Microsoft Word ans Excel.
General Manager
Camping World
08.2014 - 10.2022
- Top 5 store out of 200 nationwide locations.
- Increased net profit from $2.5 million to $5 million.
- Increased customer satisfaction from 3.5 to 4.5 stars on google.
- Managed 71 employees including 6 department managers.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Efficient in IDS, Vin Solutions, Sales Force, Dealertrack, Cudl, and App One.
Finance Director
Willey Honda
01.1998 - 08.2009
- Top performer in 2008 and 2009.
- Increased department revenue from $700 per copy to $1000 per copy in first year.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Set clear departmental objectives and developed effective strategies to achieve targeted goals.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Increased revenue by assisting with operations management, sales and marketing efforts.
- Maintained agile, responsive organization with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
Education
Bachelor of Science - Recreation Management
UNLV
Las Vegas, NV08.2014
Skills
- Problem Anticipation and Resolution
- Financial Forecasting
- Financial Statement Review
- Management Team-Building
- Sales Tracking
- Performance Monitoring and Evaluation
- Microsoft Office
- Microsoft Excel
- Hiring and Onboarding
- Administrative Management
Certification
Class A PGA professional
Lightspeed
IDS
CUDL
AppOne
Dealertrack
Microsoft Office
Timeline
General Sales Manager
C&R Trailer Sales
02.2023 - Current
General Manager
Camping World
08.2014 - 10.2022
Finance Director
Willey Honda
01.1998 - 08.2009
Bachelor of Science - Recreation Management
UNLV