Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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JAMIE CHESTER

Denver,CO

Summary

Experienced Sales Agent adept at assessing customer needs, providing suitable products and guiding customers through the process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Loan Specialist

The Savings Group
01.2022 - 11.2023
  • Responsible for providing customer’s refinance options and selling additional products while providing excellent customer service
  • Consistently performed in the top 25% of the company
  • Managed customer queue, prioritizing and identifying profitable customers
  • Responsible for learning lender's requirements and identifying the best lender for customer's requirements.
  • Managed over 50 customers at a time.

Sales Manager

Dish Network
03.2019 - 01.2022
  • Responsible for teaching, developing, leading, motivating and managing a retention team of over ten account executives.
  • Required to maintain standards of quality and integrity in selling process while upholding sales goals.
  • Ensure standards are met for attendance, payroll, performance documentation, and other established processes.
  • Consistently meet or exceed sales and performance goals.
  • Won multiple sales competitions, both individually and as team lead.
  • Consistently performed in top 25% of company sales team.

Detective

Erie Police Department
08.2005 - 07.2018
  • Progressed quickly through assignments at the Erie Police Department including roles as a Patrol Officer, School Resource Officer, and Detective
  • Extensive experience in providing community safety, enforcing state and municipal laws, maintaining the peace, assisting citizens, investigating accidents, interviewing suspects, and writing and executing arrest and search warrants
  • Assigned as a Detective with the Boulder County Drug Task Force responsible for coordinating with multiple agencies, managing complicated cases, conducting surveillance operations, and coordinating with informants
  • Received multiple awards, including “Officer of the Year” and two lifesaving awards.

Personal Service Specialist

United States Army Reserve
01.2000 - 12.2011
  • Responsible for the In-processing and Out-processing of students into Military Police School
  • Responsibilities included handling personal files and ensuring Soldiers were following regulations
  • Promoted to Sergeant and was directly responsible for 10 soldiers in my command
  • Created and implemented new training process that streamlined In-processing and Out-process of students
  • Process was recognized and adopted by multiple other training battalions.

Education

Bachelor of Science - Business Management And Marketing

Western Governors University
Salt Lake City, UT
05.2021

P.O.S.T. Certificate - Police Academy

Arapahoe Community College
Littleton, CO
05.2005

Skills

  • Exceptional background in working with public, including coordinating events
  • Trained to quickly analyze situations and use critical thinking to make sound judgments
  • Leadership
  • Strategic planning
  • Works well independently
  • Explanation of Loans
  • Creative Problem Solving
  • Community relations
  • Construction Loan Financing
  • Loan Evaluations
  • Time Management
  • Issue Resolution
  • Customer Assistance
  • Payment Scheduling
  • Telephone Etiquette
  • Data Security Practices
  • Credit Option Explanation
  • Client Interviews
  • Effective Communication

Certification

  • Boulder Police Department Basic Investigators Course
  • CCIC Crime Scene Investigator
  • Undercover Narcotic Investigator
  • Warrior Leadership Course
  • Reid Associates Basic and Advanced Course
  • Background Investigator
  • School Resource Officer Basic and Advanced Course
  • Basic and Advanced Reid Interview and Interrogation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Loan Specialist

The Savings Group
01.2022 - 11.2023

Sales Manager

Dish Network
03.2019 - 01.2022

Detective

Erie Police Department
08.2005 - 07.2018

Personal Service Specialist

United States Army Reserve
01.2000 - 12.2011

Bachelor of Science - Business Management And Marketing

Western Governors University

P.O.S.T. Certificate - Police Academy

Arapahoe Community College

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JAMIE CHESTER