Jamie Clark
Summary
Compassionate and detail-oriented professional with 10+ years experience in healthcare working with clients in outpatient, inpatient, group homes, and nursing home environments. Effectively communicate and collaborate with other healthcare professionals such as therapists, psychiatrists, guardians, as well as co-workers in patient access, financial services, HIM, and community treatment.
Overview
24
24
years of professional experience
Work History
Enrollment Specialist Lead
North Central Health Care
2018.03 - Current
- Work in outpatient in Registration/Enrollment for clients experiencing mental health, AODA, or emotional challenges
- Cross-trained in all areas of Patient Access with ability to work in all three counties (Marathon, Lincoln, Langlade)
- Record patient demographics, maintain accurate client insurance (Medicaid, Medicare, Commercial)
- Work with guardians to obtain Guardian of Person/Estate paperwork and also obtain all consents from guardians (Rights, Informed Consents for Treatment, Releases of Information, etc.)
- Creator of insurance verification sheets for co-workers to provide accurate insurance information and keep updated as new insurances are added
- Proficient knowledge in Cerner Computer System (Rev Cycle, CICBH, Power Chart)
Administrative Assistant
Aspirus-Ideal Weight Solution
2014.09 - 2018.01
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system in EPIC to improve document organization and management
Personal Care Worker
North Central Health Care
2011.03 - 2016.05
- Assisted residents with daily living needs to maintain self-esteem and to live as independently as possible
- Administered medications and completed charting
- Took residents to Special Olympic events
- Worked evenings and weekends on second shift
Referral Coordinator
North Central Health Care
2011.11 - 2014.04
- Processed referral requests from patients, doctors and other health care professionals
- Spoke with clients by phone or met with clients in the office, in their homes, jail, etc. to determine the level of care needed
- Completed functional screens for community treatment clients
Human Resources Assistant/Accounts Receivable
J&D Tube Benders, Inc.
2000.04 - 2011.12
- Screened applicant resumes, conducted both phone and in-person interviews, conducted new-hire orientation
- Accounts Receivable invoicing, maintained aging reports, customer collections
- Member of Safety Committee, completed safety training with employees, maintained MSDS Sheets
- General office duties: phones, filing, faxing
- CPR certified
Education
Bachelor of Science - Health Services Administration
Upper Iowa University
Wausau, WI12.2010
Skills
- Team Lead
- Strong Verbal Communication
- Great Customer Service
- Collaborate with co-workers
- Able to handle emergency situations calmly
- Proficient in Microsoft Word/Excel
Timeline
Enrollment Specialist Lead
North Central Health Care
2018.03 - Current
Administrative Assistant
Aspirus-Ideal Weight Solution
2014.09 - 2018.01
Referral Coordinator
North Central Health Care
2011.11 - 2014.04
Personal Care Worker
North Central Health Care
2011.03 - 2016.05
Human Resources Assistant/Accounts Receivable
J&D Tube Benders, Inc.
2000.04 - 2011.12
Bachelor of Science - Health Services Administration
Upper Iowa University
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