Jamie Cook
Marion,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Dynamic individual with hands-on experience in customer service and business management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Self Employed
J & S Floor Care Solutions
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Bingo Worker
Seguin Elks Lodge
09.2020 - 09.2021
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Handled and settled customer complaints and repaired and adjusted minor issues to maintain optimal operations of various gaming machines.
- Answered questions about gaming rules and policies.
- Supplied customers with game equipment, instructed on game procedures and distributed prizes to customers winning games.
- Engaged interest and sold products by providing customers with information needed to make product-related decisions.
Head Cashier
Home Depot
08.2016 - 01.2018
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
Education
Some College (No Degree) - Business Administration And Management
Texas Lutheran University
Seguin, TXSkills
- Interpersonal communication
- Effective issue resolution
- Adaptable to change
- Effective relationship management
- Effective multitasking
- Dedicated professional attitude
- Conflict resolution
- Strategic decision-making
- Data organization
Timeline
Self Employed
J & S Floor Care Solutions
09.2021 - Current
Bingo Worker
Seguin Elks Lodge
09.2020 - 09.2021
Head Cashier
Home Depot
08.2016 - 01.2018
Some College (No Degree) - Business Administration And Management
Texas Lutheran University
Education and Training
other,other
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