Summary
Overview
Work History
Education
Skills
Timeline
Generic
JAMIE COTTLE

JAMIE COTTLE

Clinton,UT

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

16
16
years of professional experience

Work History

Service desk

Lowes
08.2022 - Current
  • Answer calls
  • Customer service
  • Special orders
  • Returns
  • Special order returns

Customer service specialist

06.2015 - 08.2022
  • Returns in store and specialty returns
  • Specialty orders
  • Various paperwork
  • Customer calling for order pickup and order issues
  • Answer calls

Front of the house supervisor

Olive Garden
06.2009 - 06.2011
  • Training all the hostesses, completing schedules weekly for restaurant, keeping track of local events that will cause rushes in business at non peak times, paperwork, finding seating for large parties at busy times
  • Organizing meetings putting together games to help make learning fun
  • Helping the managers with the complaints from customers on the floor
  • Doing To-go orders/ serving when needed
  • I’m addition to my job., Cashing money orders/large checks
  • Sending money through western union across the country and to different countries
  • Helping people pay a variety of bills
  • Home depot (layout,UT)

Electronics

Walmart
06.2007 - 06.2009
  • Customer service helping customers find the products they are looking for
  • Stocking shelves
  • Resetting new bays /helping vendors
  • Walmart (boise, ID)
  • Money center

Education

graduate - business administration

University of Utah
2009

Associate Of Science -

Salt lake community college gpa
Salt Lake City, UT
06.2005

Skills

  • Computer program proficient
  • Quick and efficient
  • Friendly and Patient
  • System Performance Assessments

Timeline

Service desk

Lowes
08.2022 - Current

Customer service specialist

06.2015 - 08.2022

Front of the house supervisor

Olive Garden
06.2009 - 06.2011

Electronics

Walmart
06.2007 - 06.2009

graduate - business administration

University of Utah

Associate Of Science -

Salt lake community college gpa
JAMIE COTTLE