Jason Manzanares
La Habra,CA
Summary
I am seeking a position in your establishment to become a team member of a great company.
Overview
6
6
years of professional experience
Work History
Service Desk
The Home Depot
La Mirada, CA
05.2023 - 06.2024
- Streamlined internal processes by developing and implementing new service desk procedures.
- Improved service desk efficiency by streamlining processes and implementing best practices.
- Improved customer satisfaction ratings through consistent and timely resolution of service desk tickets.
- Enhanced customer satisfaction by promptly addressing and resolving service desk issues.
Security Guard
SecureNet
09.2022 - 12.2022
- Inspected and patrolled premises regularly
- Monitor property entrance
- Report any suspicious behavior and activities
- Secure all exits, doors, and windows
- Submit reports of daily surveillance activity
- Submit reports of every suspicious action.
Package Handler/Driver Helper
United Parcel Services
02.2020 - 11.2022
- Complied, canned, sealed and loaded various packages
- Confirmed package labels
- Lifted and loaded heavy packages into trucks
- Assisted Driver with deliveries.
Cashier
El Pollo Loco
06.2018 - 09.2018
- Operated the cash register
- Communicated with Customers
- Processed credit card payments, accepted cash payments and made change.
Education
High School Diploma -
La Habra Highschool
La Habra05.2019
Skills
- Interpersonal Skills
- Proficient Computer-Microsoft Office
- Proficient Oral/Written communication skills
References
Available Upon Request
Timeline
Service Desk
The Home Depot
05.2023 - 06.2024
Security Guard
SecureNet
09.2022 - 12.2022
Package Handler/Driver Helper
United Parcel Services
02.2020 - 11.2022
Cashier
El Pollo Loco
06.2018 - 09.2018
High School Diploma -
La Habra Highschool