Jamie Cupples
Pooler,Ga
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
26
26
years of professional experience
Work History
Medical Assistant
Nephrology @ Hypertension Medical Associates
Savannah, Ga
07.2018 - Current
- Checked out patients and scheduling them for future appointments and checking in patients for appointments
- Ordered laboratory and radiology for referrals to outgoing physicians
- Schedule labs appointments
- Refilling medications
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Sending invites to patients daily to the patient portal
- Registered new patient information
- Organized faxes coming and organizing them to patient chats
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Exercise Specialist
Candler Wellness Center
Savannah, Ga
07.2004 - 07.2017
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Communicated with clients to determine goals and performed client assessments.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- One on one personal training with wide variety of clients: post cardiac, post stroke patients, weight management as well as diabetes patient education
- Water aerobics instructor and chair class instructor
- Daily functions gym activities
- Scheduling patients, answering phones,helping members with questions and concerns, taking care of locker room and cleanliness of the gym
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Developed orthopedic exercise rehabilitation plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Explained and demonstrated fitness and conditioning techniques and movements.
08.1999 - 06.2004
Education
Bachelor of Science - Kinesiology
Georgia Southern University
Statesboro, GA06.2004
Skills
- Flexible
- Reliable and trustworthy
- Team building
- Decision-making
- Friendly, positive attitude
- Work ethic
- People skills
- Communication
- Organization
- Multitasking
Additional Information
Brandy Thompson
Phone (478) 231-8061
Candice Jackson
Phone (678) 709-5064
Brianne Maxwell
Phone (843) 290-1028
Lindsay Gerleman
Phone (251)776-8770
Timeline
Medical Assistant
Nephrology @ Hypertension Medical Associates
07.2018 - Current
Exercise Specialist
Candler Wellness Center
07.2004 - 07.2017
08.1999 - 06.2004
Bachelor of Science - Kinesiology
Georgia Southern University