Jamie Davis
Addis,LA
Summary
Experienced Office Management and Administration professional with several years of experience optimizing productivity, efficiency and service quality across various environments. Customer Service being a personal top priority, while maintaining tact for the reputation of the company. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Performing effectively with cross-functional teams in ensuring operational and service excellence at the forefront.
Overview
17
17
years of professional experience
Work History
Business Operations Consultant
Jan-Pro Of Southeast Louisiana
Slidell, LA
01.2024 - Current
- Improved client business processes by analyzing current operations and recommending strategic solutions.
- Led cross-functional teams to implement business improvement projects, resulting in increased productivity and reduced overhead costs.
- Developed comprehensive project plans for business transformation initiatives, ensuring timely completion and measurable outcomes.
- Evaluated the effectiveness of implemented solutions through ongoing monitoring and analysis of data trends, making adjustments as needed to maximize impact.
- Negotiated contracts with vendors and suppliers on behalf of clients to secure favorable pricing terms without sacrificing quality or delivery timeframes.
Administrative Coordinator/Lead Billing Specialist
Palacios Marine Industrial
St. Gabriel, La
06.2023 - 01.2024
- Requested and track purchase orders to maintain adequate stock levels.
- Assisted management with special projects to complete all tasks by deadlines.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Prepared detailed documents and reports in adherence administrative processes.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Developed and implemented organizational systems to streamline daily operations.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Office Administrator
AHP Building And Development
Laplace, LA
05.2022 - 06.2023
- Interacted with customers by phone, email or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Reviewed and adjusted customer coverage levels to address, identify and resolve customer conflicts.
- Responded to customer requests for products, services and company information.
- Gathered financial information, prepared documents, and reconciled accounts.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
Office Manager
B & P Enterprises
02.2018 - 04.2021
- Handled all incoming business and client requests for information.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Completed weekly payroll for employees.
- Managed Intact database, including troubleshooting, maintenance, updates and report generation.
Unit Supply Specialist
U.S. Army
07.2007 - 10.2016
- Oversaw supply requests, accountability and receipts of 500+ soldiers.
- Maintained automated system for tracking group supplies and equipment.
- Planned and conducted annual section training.
- Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
- Collaborated with Commander to effectively cut down on defective items in storage and in shipments.
- Participated in team-building activities to enhance working relationships.
- Maintained energy and enthusiasm in fast-paced environment.
- Monitored all company inventory to ensure stock levels and databases were updated.
Education
GED - undefined
Louisiana National Guard Youth Challenge Program
Minden, La2004
Some College (No Degree) - Criminal Justice
Eastern Wyoming College
Torrington, WYSkills
- Business administration
- Documentation and control
- Expense reporting
- Strategic planning
- Accounting Ledger Management
- Report Analysis
- Employee Development
- Project Management
- Organizational skills
- Data entry
- Relationship building
- Schedule Management
- Office administration
- Correspondence management
- Client relationship management
- Performance improvement
- Operations Control
References
Available Upon Request
Timeline
Business Operations Consultant
Jan-Pro Of Southeast Louisiana
01.2024 - Current
Administrative Coordinator/Lead Billing Specialist
Palacios Marine Industrial
06.2023 - 01.2024
Office Administrator
AHP Building And Development
05.2022 - 06.2023
Office Manager
B & P Enterprises
02.2018 - 04.2021
Unit Supply Specialist
U.S. Army
07.2007 - 10.2016
GED - undefined
Louisiana National Guard Youth Challenge Program
Some College (No Degree) - Criminal Justice
Eastern Wyoming College