Jamie DeGruccio
Staten Island,NY
Summary
A dedicated worker with over two years' worth of experience in a retail setting. Embodies relationship building techniques and keeps an extraordinary rapport with coworkers as well as customers. Recognized for great sales performance and product knowledge as well as exceptional customer service.
Overview
3
3
years of professional experience
Work History
Teller
TD Bank
12.2023 - 04.2024
- Balanced cash drawer daily and quickly resolved discrepancies to assure the accuracy of data with respect to cash flow.
- Provided a welcoming atmosphere in the branch by greeting customers in a friendly manner upon arrival.
- Disbursed cash and checks accurately while assuring security of cash drawers.
- Assessed each customer's needs and offered them products like credit cards, checking and savings accounts, and CDs that would best fit their interests.
- Responded to customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Contributed to a positive work environment by demonstrating professionalism, politeness, and great work ethic.
Sales Associate in Beauty
Macy's
02.2022 - 08.2023
- Maintained cleanliness of counter and display areas as well as organized merchandise.
- Promoted products to all customers to help raise sale numbers and revenue.
- Promoted customers to apply for store credit card as well as processed card payments and generated sales on the register.
- Recommended specific products to reach each customer's highest level of satisfaction and meet personal needs.
- Trained new employees in product knowledge as well as techniques for customer interaction.
Sales Associate
Hollister
04.2021 - 12.2021
- Helped customers locate products and effectively used store system for merchandise in stockroom, online, and at other stores.
- Prepared merchandise for sales floor by organizing, pricing, and tagging.
- Quickly adapted to use of register for purchases, customer pickups, and returns.
- Provided positive first impressions to welcome customers into store.
- Increased sales by offering advice on products while promoting other ones as well.
- Trained new sales associates in product knowledge, selling techniques, and adequate customer service.
Education
Bachelor of Arts - Art
College of Staten Island of The City University of New York
05.2025
High School Diploma -
Saint Joseph By-the-Sea High School
06.2021
Skills
- Exceptional customer service
- Excellent time management skills
- Demonstration of patience and empathy
- Remarkable sales performance
- Great work ethic
Accomplishments
- 3.8 GPA
- Dean's List [2022-2023]
- Honor Roll [2020-2021]
Timeline
Teller
TD Bank
12.2023 - 04.2024
Sales Associate in Beauty
Macy's
02.2022 - 08.2023
Sales Associate
Hollister
04.2021 - 12.2021
Bachelor of Arts - Art
College of Staten Island of The City University of New York
High School Diploma -
Saint Joseph By-the-Sea High School