Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie DeShong

CROMWELL,CT

Summary

Organized, efficient, and highly motivated administrative associate offering skills in customer service, data entry, processing cash transactions, and acting as information/resource clearinghouse. Works well under tight deadlines and remains calm under pressure. Strong attention to detail and works with a high degree of accuracy.

Professional • Works efficiently to execute assigned tasks and maintains productivity against tight deadlines.

Profile • Maintains confidentiality and handles sensitive information with tact and discretion.

• Demonstrated ability to collaborate with team members to resolve problems with best outcome.

  • Builds relationships by being honest, personable, and professional at all times.
  • Resourceful and creative approach to utilizing resources and information-gathering.

Overview

25
25
years of professional experience

Work History

Administrative Assistant/Secretary

Middletown Board Of Education
Middletown, CT
09.2023 - Current
  • Organized and scheduled appointments, planned meetings, took detailed minutes, and coordinated events to ensure smooth operations.
  • I answer and direct phone calls, manage incoming and outgoing mail, and handle confidential information for students and staff.
  • Wrote and distributed emails, correspondence memos, letters, faxes, and forms; composed correspondence and maintained organized files and schedules.
  • I maintain our filing system, manage office supplies and equipment, and manage a five-grade elementary school office.
  • I assist in the preparation of regularly scheduled reports and produce IEP and 504 reports and notices.
  • Set up payroll for Central Office and demonstrated proficiency in Microsoft Office and various office software.
  • I register all students and am proficient with State of Connecticut ECE Reporter and knowledgeable in Brigance (ECO report).

Team Coordinator/Booster Mother for Varsity Team

Middletown Board Of Education
Middletown, CT
01.2017 - Current
  • Coordinated fundraising and team events including managing cash, paying vendors, and sourcing team sponsors. Maintained accurate records and rosters for league.
  • Compiled a comprehensive email list of parents and team members for effective communication. and communicated with parents and team members.
  • Administrative duties including gathering and submitting consent/health forms, developing game schedules, collecting dues and payments, and bank reconciliation.

Administrative Assistant

Middletown Board Of Education
Middletown, CT
05.2022 - 09.2023
  • Organize and schedule appointments.
  • Plan meetings and take detailed minutes.
  • Write and distribute email, correspondence memos, letters, faxes and forms.
  • Assist in the preparation of regularly scheduled reports.
  • Develop and maintain a filing system.
  • Proficient in Microsoft Office
  • Maintained all files, schedules, etc.
  • Composed correspondence
  • Scheduled appointments
  • Directed phone calls
  • Managed incoming and outgoing mail
  • Answer and direct phone calls.
  • Produced IEP’s and 504’s reports and notices
  • Register Preschoolers ages 3-4 years of age
  • Proficient with State of Connecticut ECE reporter
  • Knowledge in Brigance (ECO report)
  • Manage a 5 grade elementary school
  • Manage office supplies: and office equipment
  • Sets up payroll to be sent to Central office
  • Proficiency in office software
  • Handles confidential information of students and staff
  • Schedules events

Member Account Representative

American Eagle Credit Union
CROMWELL, CT
02.2019 - 10.2021

Build member relations through sale initiatives and transaction handling.

Interact and communicate with customers to identify unique needs. Responsibilities also include cash handling, balancing the teller cash recycler and coin machine, transaction processing, debit cards orders, researching and resolving account-related problems, responding to member inquiries, and assisting members with account balancing.

Assistant Manager

Red Fox Bar & Grille
Middletown, CT
01.2018 - 02.2021
  • Oversee daily operations at family-owned restaurant. Quality control, inspecting for adherence to brand standards, and compliance with federal, state, and local food safety and restaurant sanitation regulations. Complete nightly close checklist, handles cash and prepares bank deposits, completes daily reports, and assists with inventory. Customer service including resolving complaints and issues.

Certified Nursing Assistant

Apple Rehab
Old Mystic, Connecticut
01.2001 - 12.2006

Followed established policies and procedures providing care to residents.

Administrative duties including maintaining patient charts, completing reports accurately and completely, and performing other clerical tasks. Monitored and documented vital signs, communicated with staff and family members, and escalated concerns to senior team. Maintained confidentiality to protect residents’ privacy.

Contributed to decision-making process regarding patient plans of care in accordance with applicable laws and regulations.

Assistant Town Clerk

Town of Cromwell
CROMWELL, CT
06.2002 - 08.2002
  • Served as Assistant Town Clerk covering for an employee on 3-month maternity leave. Processed applications for licenses, tags, and other documents. Handled resident inquiries, mail, and other administrative tasks.

Education

High School Diploma -

Mercy High School
Middletown, CT
05-1999

Some College (No Degree) - Liberal Arts And Sciences

Southern Connecticut State University
New Haven, CT

Skills

  • Microsoft Office
  • Report preparation
  • Scheduling appointments
  • Records management
  • Confidential information handling
  • Customer relationship management
  • Time management
  • Organizational skills
  • Problem solving
  • Effective communication
  • Team collaboration
  • Data collection
  • Office equipment maintenance
  • Data management
  • Document preparation
  • Attendance records preparation
  • Scheduling
  • Multi-line phone systems
  • Multitasking and prioritization

Timeline

Administrative Assistant/Secretary

Middletown Board Of Education
09.2023 - Current

Administrative Assistant

Middletown Board Of Education
05.2022 - 09.2023

Member Account Representative

American Eagle Credit Union
02.2019 - 10.2021

Assistant Manager

Red Fox Bar & Grille
01.2018 - 02.2021

Team Coordinator/Booster Mother for Varsity Team

Middletown Board Of Education
01.2017 - Current

Assistant Town Clerk

Town of Cromwell
06.2002 - 08.2002

Certified Nursing Assistant

Apple Rehab
01.2001 - 12.2006

High School Diploma -

Mercy High School

Some College (No Degree) - Liberal Arts And Sciences

Southern Connecticut State University
Jamie DeShong