Jamie Drewes
Master Hairstylist/Color Specialist
Kennett Square,PA
Summary
Master hairstylist specializing in color correction with over 20 years of experience in the beauty industry. Adept at studying hair condition and facial features to determine the best colors, treatments, and styles for customers. Outstanding customer service and organizational abilities.
Overview
18
18
years of professional experience
Work History
Banquet Server/Waitress/Restaurant Hostess
Hilton Garden Inn Hotel
Kennett Square, PA
10.2019 - 03.2021
- Monitored front entrance for new guests while assisting servers by cleaning their tables, refilling any of empty food trays, coffee machines, during buffet.
- Educated by front desk employees on rearranging tables, adjusting seating to accommodate larger parties with special requests.
- Increased knowledge of table settings and mixed beverages for banquets.
- Placed and served food orders for dinner in dining room, and accommodated guests who requested room service.
- Washed, cleaned dishes, replaced them to original location.
- Documented reservations and communicated changes to guests, servers, and management.
Director Level Hairstylist/Master Colorist
Stage NYC Hair Salon
Manhattan, NY
03.2018 - 03.2019
- Performed highlights, balayage, ombre, full single and double processes, hair treatments and haircuts.
- Selected and formulated chemical color treatments to achieve clients' desired hair color, measuring and mixing components with accuracy.
- Communicated effectively with clients to establish expectations and desires for color treatment.
- Promoted salon products and services to maintain color treatments to clients, making recommendations based on hair health, texture and applied services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Booked appointments, answered phones, greeted clients, handled payments, created client service tickets for salon while still working.
Senior Stylist/Color Specialist/Floor Manager
Keratinbar NYC
Manhattan, NY
05.2013 - 07.2017
- Fully booked with full highlights/lowlights, single/double processes, brazilan keratins treatments, blowouts, haircuts, ect.
- Trained and coached employees in how to properly complete, brazilan keratin treatments, toners/glosses, and blowouts.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed and organized color inventory daily.
- Performed closing procedures 3 times weekly by balancing cash drawers and reconciling credit card transactions.
- Recommended hairstyles and haircuts to complement client's face, lifestyle, and preferences.
- Welcomed customers to salon and identified preferences by asking pointed questions.
- Received excellent yelp reviews and retained most of clientele this way.
Cosmetologist/Hairstylist/Hair Color Specialist
Le Salon East
Manhattan, NY
09.2008 - 05.2013
- Selected and formulated chemical color treatments to achieve clients' desired hair color, measuring and mixing components with accuracy.
- Performed balayage,single processes, 3d dimensional color, ombre, keratin treatments, highlights/lowlights, women's and men's cuts on daily basis.
- Spoke with clients regarding health history, expectations, services and procedures for customer satisfaction.
- Kept detailed client record book of customer information and services provided to increase return customers.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits and hair knowledge.
- Increased return customers by cutting, coloring, and styling clients' hair with precision and retaining 5 star reviews on Lifebooker and on salon's website:lesaloneast.com.
Beginner Hairstylist/Cosmetologist
Salon Safar
Manhattan, NY
05.2006 - 09.2008
- Consulted with new clients, asking appropriate questions to understand needs and expectations for hair cut and style.
- Learning more color techniques and hair extensions but also servicing highlights/lowlights, color/clear glosses, single/double processes, and several different trendy haircuts.
- Occasionally required to book appointments, answer phones, greet clients, handle payments, and create client service tickets for salon.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Performed basic housekeeping duties such as sweeping, taking out trash, and collecting dirty linens for wash.
- Created marketing pitch to upsell color services to clients.
- Observed coworkers perform certain tasks that needed strengthening.
Shampoo Technician/Salon Assistant
Salon By Dominic
Hockessin, DE
09.2000 - 04.2006
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to keep their hair in healthy condition.
- Completed safety training courses and certifications.
- Washed, dried, folded capes, and towels.
- Swept hair off floor
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted master stylist with color work by applying base colors and toners.
- Consistently received positive performance reviews from guests.
- Serviced high-profile clients with intricate coloring and highlighting techniques daily.
Education
Associate of Arts - Cosmetology
Center For Arts And Technology
Coatesville, PA 09.2001 - 05.2003
High School Diploma -
Kennett High School
Kennett Square, PA 09.1999 - 01.2018
Skills
Skilled Client Consultations
Hair Cutting & Texturizing Specialist
Extensive Knowledge on law of color
Hair coloring/correcting and styling service skills
Upselling color services and haircare products
Skilled in Balayage, Ombre, 3D Effect Coloring Techniques
Clear communication skills with customers
Brazilian Keratin Treatment
Timeline
Banquet Server/Waitress/Restaurant Hostess
Hilton Garden Inn Hotel
10.2019 - 03.2021
Director Level Hairstylist/Master Colorist
Stage NYC Hair Salon
03.2018 - 03.2019
Senior Stylist/Color Specialist/Floor Manager
Keratinbar NYC
05.2013 - 07.2017
Cosmetologist/Hairstylist/Hair Color Specialist
Le Salon East
09.2008 - 05.2013
Beginner Hairstylist/Cosmetologist
Salon Safar
05.2006 - 09.2008
Associate of Arts - Cosmetology
Center For Arts And Technology
09.2001 - 05.2003
Shampoo Technician/Salon Assistant
Salon By Dominic
09.2000 - 04.2006
High School Diploma -
Kennett High School
09.1999 - 01.2018