JAMIE DUBOIS
Interlachen,FL
Summary
CUSTOMER SERVICE Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders, multitasking data entry.
Overview
39
39
years of professional experience
Work History
DATA ENTRY/CUSTOMER SERVICE
ALLY SENIOR HEALTH ASSOC.
08.2022 - 05.2023
MEDICAL AND PERSONNEL INFORMATION ENTERED IN COMPUTER AND KEPT LEDGER AND VERIFIED MEDICAL BENEFITS. ANSWERING INCOMING CALLS FOR AGENTS.
CUSTOMER SERVICE/Medical Scheduler
MEMORIAL ORTHOPEDIC SURGEONS
01.2021 - 07.2021
SCHEDULED PATIENTS FOR APPOINTMENTS WITH DOCTORS IN PRACTICE. RECIEVED FAX FOR REFERRAL AND ENTERED IN COMPUTER FILE. TOOK ALL CALLFOR DOCTORS AND STAFF AND ENTERED IN MESSAGE CENTER.
TELECOMUNICATIONS
Memorial Hospital West
04.2020 - 01.2021
TOOK ALL INCOMING CALL FOR HOSPITAL AND DIRECTED THEM TO RIGHT AREA OR PERSON. ROUTED EMERGENCY ALERTS AND CONTACTED ALL NEEDS PERSONNEL TO EMERGENCY.
Certified 911 Public Safety Telecommunicator
Broward Sheriff's Office
08.1994 - 11.2019
ANSWERED 911/NON EMERGENCY CALLTAKAING. ROUTED TO WHERE NEEDED TO GO FOR CORRECT PERSONNEL TO BE SENT OUT. DISPATCHED POLICE/FIRE/RESCUE UNIT TO CALLS ENTERED FOR SERVICE.
REGISTRATION,UNIT SECREATARY,FINANCIAL COUNCELOR,B
Holy Cross Hospital - Holy Cross Hospital
06.1984 - 06.1994
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- ASSIGNED BEDS TO PATIENTS
- Answered patient questions and inquiries regarding registration process and documentation.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FL06.1983
Skills
EXTENSIVE CUSTOMER SERVICE
DATA ENTRY
FINANCIAL COUNSELING
BED CONTROL
REGISTRATION
INSURANCE VERIFICATION
Timeline
DATA ENTRY/CUSTOMER SERVICE
ALLY SENIOR HEALTH ASSOC.
08.2022 - 05.2023
CUSTOMER SERVICE/Medical Scheduler
MEMORIAL ORTHOPEDIC SURGEONS
01.2021 - 07.2021
TELECOMUNICATIONS
Memorial Hospital West
04.2020 - 01.2021
Certified 911 Public Safety Telecommunicator
Broward Sheriff's Office
08.1994 - 11.2019
REGISTRATION,UNIT SECREATARY,FINANCIAL COUNCELOR,B
Holy Cross Hospital - Holy Cross Hospital
06.1984 - 06.1994
High School Diploma -
Coconut Creek High School
Similar Profiles
MARYAM IBRAHIMMARYAM IBRAHIM
Health Insurance Advisor at HEALTH INSURANCE ASSOC.Health Insurance Advisor at HEALTH INSURANCE ASSOC.
VENEASA BLAIRVENEASA BLAIR
Client Solutions Specialist at American Health Assoc LabClient Solutions Specialist at American Health Assoc Lab
Susan Tomasovic, LPNSusan Tomasovic, LPN
Accreditation Surveyor at Accreditation Assoc For Ambulatory Health CareAccreditation Surveyor at Accreditation Assoc For Ambulatory Health Care