Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Dudeck

Waynesboro,PA

Summary

Case Management Assistant with two years of experience working in case management at Wellspan Waynesboro Hospital. Three years of experience working as a Unit Secretary at Wellspan Waynesboro Hospital and Chambersburg Hospital as well as a Medical Assistant at Potomac OBGYN. Detail-oriented team player with strong organizational and interpersonal skills with the ability to multitask under pressure with a high degree of accuracy. Seeking a full-time position that offers professional challenges with opportunities to grow in my knowledge of utilization review and further my career.

Overview

14
14
years of professional experience

Work History

Case Management Assistant

Wellspan Waynesboro Hospital
05.2022 - Current
  • Utilize payor portals for authorization requests and status updates.
  • Obtained authorizations from multiple insurance carriers for various levels of care.
  • Received and routed faxes and phone calls from third party payors to appropriate Case Managers, took messages when necessary and passed along information to appropriate staff regarding approvals, denials, and request for additional clinicals.
  • Generated monthly reports on compliance with Medicare Guidelines for Important Message from Medicare (IMM) and Medicare Outpatient Observation Notice (MOON)
  • Catalogued patient data in clinical databases and registries according to regulatory practices.
  • Coordinated and faxed referrals and necessary clinical information to non-Wellspan offices to coordinate hospital follow up appointments, new patient appointments, and outpatient therapy.
  • Scheduled hospital follow up appointments with specialist providers and PCP's and documented details in patient charts.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Assisted in creation of patient educational packets for CHF teaching.
  • Assisted manager of case management in day-to-day management activities
  • Attended regularly scheduled case management and staff meetings.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and maintained filing system to promote quick document finding for staff.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Performed various administrative tasks by filing, copying and faxing documents.

Unit Secretary

Wellspan Waynesboro Hospital
08.2021 - 04.2022
  • Arranged transportation via helicopter, ambulance, or wheelchair van for patients being discharged from the hospital or transferred to another facility.
  • Coordinated transfers within the hospital and to other hospital facilities.
  • Managed incoming calls and directed to appropriate department and team member.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Maintained current and accurate medical records for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained rapport with physicians, nurses, and other healthcare personnel.
  • Monitored inventory levels and advised management of need for replenishment.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Performed various administrative tasks by filing, copying and faxing documents.

Missionary

Compass 28:19
08.2012 - 06.2021
  • Volunteered in overseas locations and in various roles.
  • Facilitated and directed outreach events for local communities in Nicoya and Santa Cruz, Guanacaste, Costa Rica.
  • Established mission partnerships with local and international churches to support outreach efforts.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Developed and implemented abstinence educational programs for youth in three high school.
  • Taught and organized prenatal classes, new parent classes, and support groups for teen mothers in three high schools.
  • Organized and hosted missions teams from the United States and assisted in local ministries.
  • Wrote and distributed monthly newsletters to churches and individuals who supported the ministry in Costa Rica.
  • Assisted with fundraising activities to raise funds for local food banks, baby supplies, and medical care.

Unit Secretary

Summit Health Chambersburg Hospital
07.2011 - 08.2012
  • Provided information for patient admissions and discharges to foster timely processing.
  • Transcribed doctors' medication orders, lab test requests, and care plans.
  • Maintained current and accurate medical records for patients.
  • Managed incoming calls and directed to appropriate department.
  • Processed lab paperwork and requests according to physicians' orders.
  • Monitored inventory levels and advised management of need for replenishment.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Received and routed laboratory results to correct clinical staff members.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Executed administrative duties to facilitate unit tasks and meet team goals.

Medical Assistant

Potomac OBGYN
11.2009 - 07.2011
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Education

Bachelor Of Science - Health Promotion

Liberty University
Lynchburg, VA
2008

Skills

  • Knowledge of payor portals and insurance authorizations
  • Experience working with Epic
  • Work well independently with minimal supervision
  • Team player, always willing to help out
  • Motivated and reliable
  • Proficient data collection and computer and data entry skills
  • Time management skills
  • Organizational skills
  • Attention to detail
  • Excellent interpersonal and written communication
  • Experience maintaining confidentiality with client records and HIPAA compliance
  • Knowledge of medical terminology and anatomy and physiology

Timeline

Case Management Assistant

Wellspan Waynesboro Hospital
05.2022 - Current

Unit Secretary

Wellspan Waynesboro Hospital
08.2021 - 04.2022

Missionary

Compass 28:19
08.2012 - 06.2021

Unit Secretary

Summit Health Chambersburg Hospital
07.2011 - 08.2012

Medical Assistant

Potomac OBGYN
11.2009 - 07.2011

Bachelor Of Science - Health Promotion

Liberty University

Similar Profiles

CREATE PROFILE
Jamie Dudeck