Jamie Durand
Laramie,WY
Summary
Dynamic and customer-focused professional with a proven track record at Dairy Queen Grill & Chill. Excels in delivering exceptional service and maintaining high standards of cleanliness. Recognized for reliability and teamwork, with strong skills in order taking and inventory management, ensuring customer satisfaction and operational efficiency.
Overview
28
28
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
12.2025 - 01.2026
- Processed customer transactions accurately using point-of-sale system.
- Maintained cleanliness and organization of dining and service areas.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring stock availability for menu items.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Deli
Pilot Travel Centers
11.2025 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained cleanliness of workstations and adhered to food safety standards.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
Maid
Fairfield Inn Marriott
08.2014 - 09.2014
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
- Restocked supplies in bathrooms and kitchens to maintain guest satisfaction.
- Replenished linen inventory, promoting efficiency in housekeeping operations.
- Reported maintenance issues promptly to enhance guest experience and safety.
Maid
Super 8 Motel
07.2013 - 08.2013
- Assisted with laundry services, ensuring timely availability of fresh linens.
- Followed safety protocols while using cleaning chemicals and equipment effectively.
- Collaborated with team members to optimize workflow during busy periods.
- Adapted quickly to changing priorities, maintaining focus on quality service delivery.
Manager
Fountain of Youth Inn
02.2009 - 07.2009
- Managed daily operations to enhance team efficiency and productivity.
- Coordinated schedules and resources to ensure project timelines were met consistently.
- Developed training materials to support onboarding of new employees effectively.
- Implemented process improvements that streamlined workflow and reduced downtime.
- Developed and maintained relationships with customers and suppliers through account development.
Maid
Western Super Saver
08.2008 - 08.2008
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Laundry Attendant
Holiday Inn Express Hotel
05.2008 - 07.2008
- Operated and maintained laundry equipment to ensure efficient processing of linens and garments.
- Sorted, washed, dried, and folded various items according to established protocols.
- Monitored inventory levels of detergents and supplies, reporting shortages timely.
- Adhered to safety standards while performing daily cleaning and maintenance tasks.
Janitorial Cleaner
Walmart
02.2008 - 05.2008
- Maintained cleanliness and organization of sales floors and common areas.
- Operated floor cleaning equipment to ensure high standards of sanitation.
- Disposed of waste materials following safety and environmental regulations.
- Restocked janitorial supplies to support operational efficiency.
Maid
Days Inn Hotel
01.2008 - 02.2008
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Replenished supplies and amenities, enhancing guest satisfaction and experience.
- Inspected rooms for maintenance issues, reporting findings to management for prompt resolution.
- Collaborated with housekeeping team to execute daily cleaning schedules efficiently.
Maid
Big Spring Spa Inc. Holiday Inn
08.2006 - 10.2006
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Engaged positively with residents while cleaning apartments and common areas.
- Managed laundry duties effectively, ensuring clothing items were treated according to care instructions for optimal results.
- Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
Maid
First INN GOLD
10.2000 - 12.2000
- Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
- Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
- Contributed to the creation of a positive work environment by maintaining open communication channels with colleagues and supervisors.
- Streamlined processes for more efficient task completion through strategic planning and organization techniques.
Maid
Motel 6 Hotel
04.1998 - 08.1998
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted homeowner with laundry folding, ironing and pressing.
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
Education
High School Diploma -
Laramie Senior High School
Laramie, WY1999
Skills
Order taking
Timeline
Cashier
Dairy Queen Grill & Chill
12.2025 - 01.2026
Deli
Pilot Travel Centers
11.2025 - 12.2025
Maid
Fairfield Inn Marriott
08.2014 - 09.2014
Maid
Super 8 Motel
07.2013 - 08.2013
Manager
Fountain of Youth Inn
02.2009 - 07.2009
Maid
Western Super Saver
08.2008 - 08.2008
Laundry Attendant
Holiday Inn Express Hotel
05.2008 - 07.2008
Janitorial Cleaner
Walmart
02.2008 - 05.2008
Maid
Days Inn Hotel
01.2008 - 02.2008
Maid
Big Spring Spa Inc. Holiday Inn
08.2006 - 10.2006
Maid
First INN GOLD
10.2000 - 12.2000
Maid
Motel 6 Hotel
04.1998 - 08.1998
High School Diploma -
Laramie Senior High School