Jamie Evans

· Managed $7M+ annual client portfolio while maintaining 98% client retention across assigned account and grew client investment by 3.5% YoY.

· Managed 20+ client accounts consisting of over 100 campaigns while consistently meeting deadlines and maintaining service excellence, overseeing multiple high-value client relationships simultaneously.

· Led contract renewals and ongoing account planning by demonstrating business value and aligning media strategies with evolving client goals.

· Partnered closely with Business Development, Finance, Media Operations and Product teams to resolve challenges, improve processes, and deliver an exceptional client experience.

· Stayed ahead of industry trends and consumer behavior to provide innovative recommendations and maintain a competitive advantage for clients.

· Ensured accurate forecasting, budgeting, and pacing of client investments while maintaining financial accountability and business performance.

· Identified opportunities to expand client partnerships through consultative selling, upselling and cross-selling, resulting in incremental dollars and long-term growth.

· Led the activation and execution of integrated media strategies aligned with client business objectives, consistently delivering measurable performance and ROI.

· Managed the largest account at the company, serving as the primary client contact and strategic advisor while ensuring exception client satisfaction on a $100M+ account.

· Oversaw campaign performance, analyzed key metrics, and translated data in actionable insights and story-telling to make strategic recommendations for clients.

· Led initiatives and projects to aid in the growth of opportunities with growing client investments

· Built and maintained executive-level client relationships through proactive communication and consultative problem-solving.

· Mentored, Coached and developed team members, overseeing a team of 6 coordinators and managers.

• Monitored campaigns from conception to completion for robust clients, enhancing internal team processes for improved efficiency and accuracy.
• Strengthened key accounts through individualized customer service and relationship-building with stakeholders.
• Supported team members during high-level initiatives while managing client tasks, training junior members, and contributing to cross-functional projects.
• Ensured compliance with industry standards and guidelines through diligent monitoring of campaigns.
• Nominated and selected to serve on company council team to act as a liaison between executive leadership and employees to help maintain and improve company culture.

• Principal Campaign Operations Manager
• Campaign Manager
• Campaign Coordinator

• Enhanced brand visibility by designing and executing digital media campaigns tailored to target audiences.
• Managed client relationships by delivering weekly reports and insights for ongoing campaign optimization and enhancements aligned with their goals.
• Developed and sold tailored marketing solutions that addressed client needs.
• Coached junior team members on effective digital media strategy development and execution.