Jamie Fioto
Yaphank,NY
Summary
Dynamic and personable server with over 6 years of experience delivering exceptional dining experiences in high-volume, fast-paced restaurant environments. Renowned for establishing genuine connections with guests, anticipating needs proactively, and ensuring that every aspect of service surpasses expectations. Proficient in multitasking under pressure while maintaining composure during peak hours, contributing to a positive and collaborative team atmosphere. Committed to crafting memorable moments that encourage guest loyalty and repeat visits.
Overview
7
7
years of professional experience
Work History
DELIVERY DRIVER
FedEx
Bohemia, NY
10.2025 - Current
- Ensured timely delivery of packages to designated locations, maintaining high customer satisfaction.
- Operated delivery vehicles safely and efficiently, adhering to all traffic regulations and company policies.
- Conducted pre-trip inspections on vehicles to ensure compliance with safety standards and operational readiness.
- Managed daily route planning using GPS technology to optimize delivery efficiency and minimize delays.
- Collaborated with warehouse staff to streamline loading processes, enhancing overall operational effectiveness.
SERVER- SEASONAL
ITA Kitchen Waterfront
East Moriches, NY
03.2025 - 10.2025
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, minimizing wait times for guests.
- Trained new servers on menu knowledge, service standards, and operational procedures to maintain quality assurance.
- Served food and beverages promptly with focused attention to customer needs.
BARTENDER- SEASONAL
Beach Bar
Hampton Bays, NY
05.2025 - 09.2025
- Crafted and served a diverse range of cocktails, maintaining high-quality standards.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new staff on drink recipes, customer service protocols, and operational procedures.
- Developed innovative drink specials that enhanced customer engagement and satisfaction.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
SERVER
Daisys Nashville Lounge
Miller Place, NY
05.2024 - 08.2025
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Memorized menu to help diners make informed meal choices.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Delivered customer checks and securely processed credit card or cash payments.
- Exercised focus and concentration to keep track of tables and remember orders.
- Used focus and memorization skills to keep track of tables and remember orders.
SERVER
Lakeview Grill
Calverton, NY
08.2023 - 09.2024
- Provided excellent customer service and supervision to wait staff, ensuring customers received prompt and courteous service.
- Displayed a professional attitude at all times when dealing with customers or fellow employees.
- Demonstrated strong communication skills in effectively resolving customer complaints or issues.
- Assisted in developing menus according to current trends and seasonality of ingredients.
SERVER/DELIVERY
La Bistro Pizzeria
Wading River, NY
08.2019 - 09.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
Education
Bachelor of Science (B.S.) - Criminal Justice
University of Central Florida
Orlando, FL08.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Menu memorization
- Sales techniques
- Table bussing
Timeline
DELIVERY DRIVER
FedEx
10.2025 - Current
BARTENDER- SEASONAL
Beach Bar
05.2025 - 09.2025
SERVER- SEASONAL
ITA Kitchen Waterfront
03.2025 - 10.2025
SERVER
Daisys Nashville Lounge
05.2024 - 08.2025
SERVER
Lakeview Grill
08.2023 - 09.2024
SERVER/DELIVERY
La Bistro Pizzeria
08.2019 - 09.2023
Bachelor of Science (B.S.) - Criminal Justice
University of Central Florida