Jamie Fowler-Watts
Garden City,MI
Summary
Accomplished Office Manager with a proven track record at GNR Snow and Ice Management, enhancing operational efficiency and confidentiality. Expert in database administration and fostering professional relationships, I excel in organizational skills and maintaining a friendly nature. Recognized for streamlining processes and improving customer satisfaction, I bring a results-driven approach to administrative excellence.
Overview
24
24
years of professional experience
Work History
Office Manager
GNR Snow and Ice Management
12.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Manager
Certified Home Improvement
06.2008 - 12.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Updated reports, managed accounts, and generated reports for company database.
Substitute Teacher
Garden City Public Schools
09.2000 - 09.2010
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Education
Bachelor of Arts - American Sign Language (ASL)
Madonna University
Livonia, MI05.1995
Skills
Database administration
Sorting and labeling
Credit and collections
Account Reconciliation
Office administration
Friendly nature
Documentation and control
Mail handling
Excellent multi-tasking ability
Scheduling
Organizational skills
Payroll and budgeting
Clerical support
Bookkeeping
Clear oral/written communication
Office management
Expense reporting
Administrative support
Timeline
Office Manager
GNR Snow and Ice Management
12.2022 - Current
Office Manager
Certified Home Improvement
06.2008 - 12.2022
Substitute Teacher
Garden City Public Schools
09.2000 - 09.2010
Bachelor of Arts - American Sign Language (ASL)
Madonna University
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