Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Frans

Olympia

Summary

Dynamic professional with extensive experience, excelling in sales management and operations. Proven track record in relationship building and staff development, enhancing customer satisfaction and achieving sales targets. Forklift certified and skilled in inventory management, demonstrating strong interpersonal skills to foster team collaboration and drive business growth.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Branch Manager

Platt Electric Supply
03.2022 - Current
  • Most importantly responsible for overall safety of the branch by reporting, monitoring, and correcting safety hazards in a timely and efficient fashion.
  • Assist in the day-to-day operations of the branch and become acting manager in the absence of the branch manager.
  • Conduct inventory management by completing daily cycle counts, daily stock replenishment, inventory adjustments, stocking codes, and locations.
  • Providing excellent customer service via above and beyond counter and phone sales.
  • Maintain company vehicles by scheduling maintenance and repairs.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Onboard and train new employees.
  • Provide sales support through quotations and ordering.
  • Maintain a clean and organized branch.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Inside Sales Representative

Platt Electric Supply
02.2016 - 03.2022
  • Answered customers' questions regarding products, prices, and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built relationships with customers and community to promote long term business growth.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Met existing customers to review current services and expand sales opportunities.

Counter Sales Representative

Platt Electric Supply
02.2011 - 02.2016
  • Welcomed customers and offered immediate assistance in line with business policies.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Finalized sales by completing payments and required paperwork.
  • Informed customers about important policies and conditions on sales.
  • Answered telephone calls to offer information and promote business products.
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Electrical Sales Associate

Home Depot
03.2010 - 02.2011

2nd Year Electrical Apprentice

Meridian Center Electric
10.2009 - 01.2010

Education

Associate Degree in Electrical Constructon - Electrical

Bates Technical College
Tacoma, WA
01-2009

High School Diploma -

Sumner High School
Sumner, WA
06-2007

Skills

  • Strong Computer Skills
  • Counter & Inside sales Experience
  • Purchasing & Warehouse Experience
  • Relationship building and management
  • Audit preparation
  • Sales management
  • Strong interpersonal skills
  • Operations management
  • Staff management

Certification

Forklift Certified

CPR and First Aid Certified

Light Audit Certified

Lighting Rebate Certified

Timeline

Assistant Branch Manager

Platt Electric Supply
03.2022 - Current

Inside Sales Representative

Platt Electric Supply
02.2016 - 03.2022

Counter Sales Representative

Platt Electric Supply
02.2011 - 02.2016

Electrical Sales Associate

Home Depot
03.2010 - 02.2011

2nd Year Electrical Apprentice

Meridian Center Electric
10.2009 - 01.2010

Associate Degree in Electrical Constructon - Electrical

Bates Technical College

High School Diploma -

Sumner High School

Similar Profiles

CREATE PROFILE