Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Gill

North Tamworth,New South Wales

Summary

Trustworthy and dedicated customer service with 16 years of experience serving customers and operating registers. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.


Looking for a change in job direction after a long time working in the retail industry, hard working and willing to learn new skills to become a reliable and competent team member.

Overview

16
16
years of professional experience

Work History

Customer Service Cashier

BYO Cellars
05.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at the end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Customer Service/Storeman

Coles Supermarkets
07.2008 - Current
  • Looking after Customers, Cash Handling, Manual handling, Using heavy equipment (Electric Pallet Jack), Taking deliveries, Taking phone calls
  • Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
  • Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
  • Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
  • Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Kitchen Hand

Hungry Jacks
03.2009 - 06.2009
  • Food handling, Maintaining a safe and clean working environment, Working at pace to keep up with customer demands, Working to a deadline

Education

HSC -

Oxley High School
North Tamworth, NSW, Australia
11.2008

Skills

  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Complaint Resolution
  • Up-selling techniques
  • Customer Assistance
  • Honest and Dependable
  • Reliable and Responsible

Timeline

Customer Service Cashier

BYO Cellars
05.2024 - Current

Kitchen Hand

Hungry Jacks
03.2009 - 06.2009

Customer Service/Storeman

Coles Supermarkets
07.2008 - Current

HSC -

Oxley High School

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Jamie Gill