Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Gillen

Orange,Tx

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Pharmacy Customer Service Associate

Walgreens
03.2021 - Current
  • Completing tasks such as completing customer transactions that include cash, credit, exchanges, and returns
  • Anticipated customer needs by providing them with high quality service to ensure satisfaction
  • Unboxed inventory 2-3 times per week and ensured products were placed properly throughout the store
  • Filled prescriptions and sold prescriptions to patients
  • Sorted prescriptions in alphabetical order
  • Resolved insurance issues for patients
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Student Worker

Lamar State College Orange
08.2021 - 04.2022
  • Completing tasks such as answering phone calls in a friendly manner to identify the students needs, organizing and creating student files, scanning documents to be transferred to digital files, shredding papers with sensitive information.
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Upheld campus safety standards through regular participation in training sessions and serving as an informed resource for fellow student workers.
  • Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.

Education

Lamar State College Orange
01-2025

Dual Credit -

Lamar State College
Orange, TX
05-2021

High School Diploma -

Orangefield High School
05-2020

Skills

  • Solution Development
  • Customer Service
  • Systematic Coordination
  • Problem resolution
  • Professional Phone Communication
  • Team collaboration
  • Positive Mindset
  • MS office proficiency
  • Data entry

Timeline

Student Worker

Lamar State College Orange
08.2021 - 04.2022

Pharmacy Customer Service Associate

Walgreens
03.2021 - Current

Lamar State College Orange

Dual Credit -

Lamar State College

High School Diploma -

Orangefield High School
Jamie Gillen