Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Interests
Timeline
Generic
Sofia Zanatti

Sofia Zanatti

Coral Springs,FL

Summary

Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Known for maintaining high standards with a strong work ethic. Looking to leverage these skills to bring value and adaptability to a new role and contribute to team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Customer Service Associate

Walgreens
08.2024 - Current
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.


President

National Honor Society
06.2023 - 05.2025
  • Organized successful events, conferences, and workshops for professional development opportunities for members.
  • Enhanced member engagement by implementing innovative programs and activities.
  • Championed volunteerism within the society, creating a culture of community involvement among members.

President

Best Buddies
08.2022 - 05.2025
  • Enhanced quality of life for students with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted students in reaching personal goals through targeted skill-building, social activities.
  • Organized fundraisers to raise money for Best Buddies associated charities.

Peer Tutor

National Honor Society
08.2023 - 05.2025
  • Provided constructive feedback on assignments, aiding students in refining their writing skills and critical thinking abilities.
  • Enhanced student comprehension by incorporating real-life examples and analogies during tutoring sessions.
  • Advised tutees on proper study habits and organizational skills needed for maintaining consistent academic performance levels.

Social Media Coordinator

Coral Springs High School
08.2022 - 05.2024
  • Managed social media accounts for school organizations, generating interest for existing and upcoming opportunities within them.

Education

AICE Diploma -

Coral Springs High School
Coral Springs
07-2024

High School Diploma -

Coral Springs High School
Coral Springs, FL
05-2025

Associate of Arts -

Broward College
Coconut Creek
05-2025

Skills

  • Proficient in Supporting Individuals with Developmental Disabilities
  • Customer Service
  • Structured Workflow Organization
  • Project Oversight
  • Professional Mentoring
  • Creative Content Development
  • Skilled Public Speaker
  • Fundraising Strategy Development

Accomplishments

  • Achieved a 4-year scholarship by completing the AICE International Program
  • Created a school podcast on mental health struggles titled Inside Out

Certification

  • IT Specialist - Device Configuration and Management badge for foundational skills in, and a basic knowledge of, Windows devices and mobility.

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Law
  • Graphic Design
  • Supporting STEM education initiatives and mentorship programs
  • Neuroscience

Timeline

Pharmacy Customer Service Associate

Walgreens
08.2024 - Current

Peer Tutor

National Honor Society
08.2023 - 05.2025

President

National Honor Society
06.2023 - 05.2025

President

Best Buddies
08.2022 - 05.2025

Social Media Coordinator

Coral Springs High School
08.2022 - 05.2024

AICE Diploma -

Coral Springs High School

High School Diploma -

Coral Springs High School

Associate of Arts -

Broward College

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Sofia Zanatti