Jamie Golubeff
New Port Richey,FL
Summary
Detail-oriented Account specialist with a strong background in account management, accurate processing, reconciliation, and enhancing operational efficiency. Demonstrates effective problem-solving and multitasking abilities to drive project success while communicating and delivering accurate financial insights.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Consumer Banking Relationship Specilist
Bank OZK
01.2026 - Current
- Provide timely and accurate information to clients regarding their accounts, transactions, and financial goals.
- Cultivate a strong client relationship to enhance customer satisfaction and retention.
- Process transactions accurately, ensuring compliance with banking regulations and policies.
- Provide expert guidance on banking products and services, ensuring informed decision-making for clients.
- Assist clients in understanding financial products, enhancing their banking experience.
Office Manager
Advanced Restoration Inc (1-800-Dry-Me-Out)
10.2023 - 12.2025
- Managed customer communications, including emails and correspondence with clients, vendors, and insurance companies, ensuring timely responses to inquiries and fostering positive relationships.
- Streamlined office operations to enhance workflow efficiency and team productivity.
- Manage invoicing, billing payment processing, collections and issue resolution, as well as the preparation and organization of reports using required software and platforms.
- Oversaw inventory management, optimizing supply levels for operational readiness and deadline adherence
- Managed scheduling and logistics for restoration projects, ensuring timely resource allocation.
Real Estate Agent
SandPeak Realty
01.2016 - Current
- Serve as a licensed Real Estate Agent, facilitating both buying and selling transactions for clients, including referrals from personal networks.
- Utilize expertise in the Florida real estate market to guide clients through property transactions, ensuring a seamless and informed experience.
- Developed comprehensive marketing strategies to promote properties and attract potential buyers.
Various Roles
Publix Supermarkets
01.1995 - Current
- Serve in various roles, including Cashier, Customer Service Manager, and Assistant Customer Service Manager, demonstrating adaptability and a comprehensive understanding of store operations with the supervisor role of all money handling. (Check cashing, Western Union, Money Orders, Lotto sales, Daily reconcile of cashier & office balancing)
- Train new hires as a Welcome to the Publix Family New Hire Trainer for the Western Region, fostering a strong customer service culture and facilitating smooth onboarding processes.
- Support pharmacy operations as a Florida Registered & Certified Pharmacy Technician, ensuring compliance with regulations and delivering high-quality service.
- Provide premier customer service in all positions, leveraging extensive experience to maintain high standards of customer satisfaction and operational efficiency
Title Office Manager
First Title Source
01.2020 - 01.2024
- Managed daily office operations, including data entry, sales contract processing, escrow handling, and communication with clients, vendors, lenders, and realtors to ensure seamless workflow.
- Coordinated scheduling and execution of closings, ensuring timely completion and adherence to deadlines.
- Oversaw office supply orders and maintained office efficiency through effective resource management.
- Oversaw office supply orders and optimized resource management to enhance overall office efficiency.
- Performed notarization services for legal documents
Education
Business Associates Degree - Business
Pasco Hernando State College
01-1999
Skills
- Account reconciliation
- Collections
- Customer service
- Invoice processing
- Detail oriented
- Meet deadlines
- Problem solving
- Effective communication
- Team collaboration
- Ability to multitask
- Integrity
- Confidentiality
Certification
Licensed and Registered Pharmacy Technician, Florida, Licensed Real Estate Agent, Florida
Timeline
Consumer Banking Relationship Specilist
Bank OZK
01.2026 - Current
Office Manager
Advanced Restoration Inc (1-800-Dry-Me-Out)
10.2023 - 12.2025
Title Office Manager
First Title Source
01.2020 - 01.2024
Real Estate Agent
SandPeak Realty
01.2016 - Current
Various Roles
Publix Supermarkets
01.1995 - Current
Business Associates Degree - Business
Pasco Hernando State College