Compassionate Patient Care Technician with a focus on patient observation, hygiene support, and staff training. Committed to enhancing patient satisfaction and streamlining processes for improved efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Arkansas Methodist Medical Center
Paragould, AR
08.2022 - 06.2025
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained cleanliness and organization of patient rooms, contributing to a safe environment.
Documented patient information accurately in electronic health records for effective communication.
Trained new staff on protocols and procedures, enhancing team efficiency and compliance.
Implemented workflow improvements that streamlined patient intake processes and reduced wait times.
Customer Service Representative
Walgreens
Paragould, AR
10.2020 - 04.2021
Assisted customers with product inquiries and resolved issues efficiently.