Jamie Griswold
Muskegon,MI
Summary
Motivated professional offering proficiency in data entry combined with strong organizational and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
10
10
years of professional experience
Work History
DATA ENTRY SPECIALIST
FLEXCO
Walker, MI
04.2022 - Current
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Managed workflow, data entry and accuracy verification for large data projects.
CHILDCARE ASSISTANT
EXPLORERS LEARNING CENTER
Norton Shores, MI
06.2021 - 04.2022
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Maintained daily records of children's individual activities, behaviors, meals and naps.
ADMINISTRATIVE ASSISTANT
J&J BAILBONDS AGENCY
Muskegon, MI
06.2018 - 04.2020
- I answer multiple phone lines, communicated with a wide variety of people, from inmates to court officers in order to retrieve the information needed to coordinate a bond posting,
- Executed record filing system to improve document organization and management.
- Handled client correspondence and tracked records to foster office efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
- Supported room reservations, agenda preparation and calendar meetings and daily appointments..
- Processed invoices and facilitate on-time payments, collections attempts onpast due accounts,
RETENTION AGENT
CHARTER COMMUNICATIONS
Walker, MI
02.2017 - 09.2018
- Assisted customers with their cable needs, modifying accounts by utililizing knowledge of customer experience to create specialized plans for customer retention.
- Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
- Reviewed successes and failures to learn from previous mistakes.
ADMINISTRATIVE ASSISTANT
PORT CITY GROUP
Muskegon, MI
01.2013 - 11.2016
- I was the Assistant to the Sales Director, gathered and organized information for the sales team, interacted and corresponded with vendors and customers, maintained office calendar, files, and sales database.
- Created and maintained reports, documents and presentations to assist with administrative support.
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained daily reports and advised executive leaders in decision-making processes.
EVENT COORDINATOR
BAKER COLLEGE
Muskegon, MI
08.2010 - 05.2012
- I was responsible for organizing and overseeing all events that took place on campus
- Corresponding with various vendors and staff members regarding event information
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Education
Associate Degree - Science and Arts
Muskegon Communtiy College
Bachelor’s degree - Business Administration
Baker College
2023
Skills
- Proficient in customer service, office administration, event planning, schedule coordinating, I am detail oriented, organized, motivated, and outgoing and self starter,
- Ex[erienced in Microsoft Office,Google Suite, Salesforce, Absorb, Captira, Otis, Outlook and various other employer specific applications
Timeline
DATA ENTRY SPECIALIST
FLEXCO
04.2022 - Current
CHILDCARE ASSISTANT
EXPLORERS LEARNING CENTER
06.2021 - 04.2022
ADMINISTRATIVE ASSISTANT
J&J BAILBONDS AGENCY
06.2018 - 04.2020
RETENTION AGENT
CHARTER COMMUNICATIONS
02.2017 - 09.2018
ADMINISTRATIVE ASSISTANT
PORT CITY GROUP
01.2013 - 11.2016
EVENT COORDINATOR
BAKER COLLEGE
08.2010 - 05.2012
Associate Degree - Science and Arts
Muskegon Communtiy College
Bachelor’s degree - Business Administration
Baker College
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