Jamie Harris
Dallas,TX
Summary
professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Legal Intake Specialist
Ross And Matthews (legal Call Center)
Fort Worth, TX
02.2023 - 02.2024
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Interviewed clients to obtain information relevant to cases.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Successfully handled high call volume of inbound and outbound calls.
Personal Babysitter
Tracey Pemberton
Fort Worth, TX
05.2020 - 08.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Sales Associate
Bath And Body Works, Limited Brands
Lake Worth, TX
09.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Office Assistant
Williamson Supply
Dallas, TX
02.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
Saginaw High School
Saginaw, TX06.2018
Skills
- Office Administration
- Intake Services
- Documenting
- Excel proficiency
- Phone etiquette
- Sales Experience Childcare Knowledge of basic computer programs such as MS word, MS excel, MS outlook, MS PowerPoint (1 year) Knowledge daysheet and bookkeeping (1 year) Strong Communication skills Data entry Time management Active listening Attention to detail Customer service Knowledge of pos software Organized
- 8×8 agent workspace
Languages
English
Native or Bilingual
Timeline
Office Assistant
Williamson Supply
02.2024 - Current
Legal Intake Specialist
Ross And Matthews (legal Call Center)
02.2023 - 02.2024
Personal Babysitter
Tracey Pemberton
05.2020 - 08.2022
Sales Associate
Bath And Body Works, Limited Brands
09.2018 - 12.2018
Saginaw High School