JAMIE HAUK
Yorba Linda,CA
Summary
Amiable and efficient leader with an affinity for learning and creating a rewarding experience for customers and patients alike. Ready to use and develop knowledge of medical care, patient interaction and assessment, and medical documentation. Poised to contribute to a positive patient setting and workplace environment with compassion and an enthusiasm to procure knowledge and skills. Looking to transition to a patient-facing role upon completion of Emergency Medical Technician training in early July 2025.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salon Consultant
iTAN Sun Spray Spa
06.2024 - 06.2025
- Developed and maintained strong client rapport
- Conducted consultations to assess client needs and customize services accordingly for optimal results
- Improved salon efficiency via inventory management, communication via Microsoft Teams, and education of new employees on salon practices and sales techniques
- Exceeded monthly sales goals and membership quotas by collaborating with the salon team and creating individualized sales strategies
- Earned "MVP of the Month" for the highest sales of the company (August and April)
Volunteer and Trainer
Children’s Hospital of Orange County
11.2022 - 08.2023
- Operated the front desk of the Neonatal Intensive Care Unit and ensured that guest visit protocols were followed and proper care was taken to keep patients protected from unnecessary contact
- Formed sincere relationships with NICU parents to improve hospital experience
- Assisted care teams in the Emergency Department and provided a positive patient and family experience
- Managed stock of vital care equipment in the only level 1 pediatric trauma department in Orange County
- Trained 5 new volunteers on the responsibilities of the Emergency Department Volunteer position
Education
Bachelor of Science - Evolutionary Biology
San Diego State University
San Diego, CA05.2025
Biology
Orange Coast College
Costa Mesa, CA05.2023
Neurobiology, Physiology, and Behavior
University of California, Davis
Davis, CA06.2022
Skills
- Medical terminology and usage of basic medical equipment
- Taking vitals, patient assessment, documentation of care
- Basic life support, emergency care, airway management, oxygen administration, CPR and first aid
- Team collaboration, critical thinking and decision-making, compassionate care
Certification
- Emergency Medical Technician Training - expected completion early July 2025
- American Heart Association BLS Provider
- Certified in American Red Cross Adult and Pediatric CPR/First Aid/AED
Timeline
Salon Consultant
iTAN Sun Spray Spa
06.2024 - 06.2025
Volunteer and Trainer
Children’s Hospital of Orange County
11.2022 - 08.2023
Biology
Orange Coast College
Neurobiology, Physiology, and Behavior
University of California, Davis
Bachelor of Science - Evolutionary Biology
San Diego State University
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