Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Vanessa Coello

Pace,FL

Summary

Accomplished honorable Navy veteran with a 5 year background in supporting US military operations. Adaptable critical thinker and motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Excellent planner, leader, and multitasker with an organized approach. Energetic worker ready to meet any challenges head on and looking for an environment with room for advancement.

Overview

5
5
years of professional experience

Work History

Sales Consultant

ITAN Sun Spray Spa
06.2021 - 11.2021
  • Maintained and organized over 30 presentable products to drive continuous sales.
  • Provided sales and customer service assistance to walk-in traffic.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Managed and established business accounts with over 150 individuals.
  • Exceeded sales goals by 45% utilizing exemplary customer service skills.

Quartermaster

US Navy
06.2016 - 06.2021
  • Aided in navigation and operating ship controls.
  • Updated logs, coordinated documents and wrote detailed reports utilizing Microsoft Word and Power Point.
  • Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting and planning.
  • Exceeded professional goals through effective task prioritization and great work ethic.
  • Conducted routine inspections to check quality and compliance with established specification of 130 pieces of mission essential navigational gear.
  • Conducted over 25 employee evaluations to provide feedback and set expectations for future job performance.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Scanned seas while navigating ship to quickly spy obstacles, including military ships and aircraft, making recommendations to keep vessel out of danger.
  • Oversaw and trained 24 personnel on anti-terrorism counter measures.
  • Acted quickly during emergency situations to reduce opportunity for damage and/or medical injuries.
  • Troubleshot and resolved mechanical problems with various systems and equipment.

Education

Associate of Science - Plant Sciences

Pensacola State College
Pensacola, FL
06.2025

Associate of Science - General Education

San Diego City College
San Diego, CA
08.2022

High School Diploma -

Will C. Wood High School
Vacaville, CA
06.2015

Skills

  • Customer Service
  • Microsoft Word, Excel, PowerPoint
  • Leadership
  • Enthusiastic
  • Goal Oriented
  • Public Speaking
  • Consultative Selling
  • Communication
  • Bilingual-English and Spanish
  • Military Training
  • Active DoD Secret Clearance
  • Conflict Management and Resolution

Affiliations

Phi Theta Kappa Honor Society

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Consultant

ITAN Sun Spray Spa
06.2021 - 11.2021

Quartermaster

US Navy
06.2016 - 06.2021

Associate of Science - Plant Sciences

Pensacola State College

Associate of Science - General Education

San Diego City College

High School Diploma -

Will C. Wood High School
Vanessa Coello