Jamie Helgesen

• Front of House and Bar operations lead.
• Menu creation
• Event planning
• Leading team meetings
• Cost analysis
• Promoted new items or specials to increase sales opportunities.
• Created system for monthly inventory counts of all beverage products.
• Assisted in hiring, training, and scheduling of bar staff.

• Bartender
• Server

• High volume cocktail bartending
• Also helped review and update product inventory

• Trained staff, performed duties beyond expectation
• Introduced cocktail trends and service trends regularly
• Maintained status as one of the top in sales
• Bar Lead

• Went through extensive cocktail classes with the highly accredited mixologist Jason Stevens
• Am apart of the opening team where all process and procedures were being laid down
• I brought not only talent behind the bar but strong leadership while we develop into a solid team

• Conceptualized and rebranded a music venue. Completely overhauled the previous format of the business.
• Created cocktail menus.
• Input a new POS.
• Booked programming Resulting in a thriving downtown staple.
• Learned the process of brand activations and spins.
• Prepared detailed reports on daily sales figures to track trends in customer preferences.
• Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
• Worked in close collaboration with team members to ensure customers received high-quality service.

• Managed accurate bar tabs and processed cash and credit card transactions.
• Provided helpful suggestions for food and drink pairings to customers.
• Greeted guests and provided excellent customer service.
• Developed knowledge of beer, wine, spirits, liqueurs, mixed drinks, non-alcoholic drinks.
• Performed opening and closing duties including counting money drawers and restocking items.
• Prepared and served alcoholic and non-alcoholic beverages to customers.

• Was praised as a top performer.
• Was selected, through rigorous application process, to Open the Dave and Busters Hollywood.

Also performed as a celebrity liaison and provided personal dining and drink experiences.