Jamie Hopson
Jets Pizza
WAUKESHA,WI
1
Certification
6
years of professional experience
Experienced manager with strengths in team leadership, task delegation, and operational efficiency. Skilled in training staff, resolving customer issues, and improving daily workflows while supporting strong service and financial oversight.
Work History
Manager
5 Years 7 Months- Trained staff members, fostering a positive work environment that encourages teamwork and collaboration.
- Directed daily operations, balancing prep, service, and closing workflows.
- Resolved customer concerns, service delays, and order accuracy issues promptly.
- Reviewed sales trends and labor needs to improve staffing and operational efficiency.
Server
7 Months- Delivered attentive table service while maintaining accurate order entry and timely food delivery.
- Coordinated with kitchen and bar staff to ensure smooth order flow during peak service periods.
- Recommended menu items and beverage pairings to increase guest satisfaction and check averages.
- Processed payments accurately through POS terminals and resolved billing discrepancies promptly.
Education
Associate of Science - Medical Diagnostic Sonography
Skills
Operational efficiency
Financial oversight
Decision-making
Task delegation
Team leadership
Time management
Exceptional customer service
Operational efficiency
Certification
- BLS certified
- First Aid and CPR certified
Timeline
Server
Bufflo Wild Wings
08.2025 - 03.2026Read More
Manager
Jets Pizza
03.2021 - CurrentRead More
Milwaukee Area Technical College
Associate of Science from Medical Diagnostic Sonography
Read More