Summary
Work History
Education
Skills
Timeline
Generic

Jamie Hughes

Rough And Ready,CA

Summary

A talented and motivated customer service representative with experience in performing a variety of support duties requiring a range of skills and knowledge of policies and procedures. Acquiring a position to assist and direct customers, resolving problems and inquiries while working in a fast-paced and dynamic organization.

Work History

Server

Twelve28
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Beertender

Ol Republic Brewery
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

General Manager of Food Service

Lumberjacks Restaurant
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Education

High School Diploma -

Nevada Union High School
Grass Valley, CA

Skills

  • Attention to Detail
  • Computer Skills
  • Teamwork and Collaboration
  • Dedicated Work Ethic
  • Customer Service
  • Cash Handling
  • Data Entry
  • Spreadsheet Management
  • Business Administration
  • Invoice Processing
  • Expense Reporting
  • Payment Processing
  • Prioritizing Work
  • Positive Attitude
  • Professional and Mature
  • Team Bonding
  • Issue Resolution
  • Dedicated Team Player
  • Filing and Data Archiving
  • Strong Problem Solver

Timeline

Server

Twelve28

Beertender

Ol Republic Brewery

General Manager of Food Service

Lumberjacks Restaurant

High School Diploma -

Nevada Union High School

Similar Profiles

CREATE PROFILE
Jamie Hughes