Jamie Igl
Antigo,WI
Summary
Dynamic professional with extensive experience in retail and healthcare, notably as an Assistant Store Manager at Dollar Tree. Proven expertise in staff training and customer service, fostering a collaborative team environment. Skilled in inventory management and cash handling, consistently enhancing operational efficiency and achieving sales goals.
Offering background marked by reliability and proactive approach, eager to learn and grow. Ready to use and develop leadership and organizational skills in a role.
A strong leader and problem-solver dedicated with coworkers to promote an empowering work culture. Dedicated and skilled in working under pressure and adapting to new situations and challenges .
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
09.2024 - Current
- Assisted in daily operations, ensuring efficient store management and customer service.
- Supported inventory management by organizing stock levels and maintaining product displays.
- Implemented visual merchandising strategies to enhance product visibility and attract customers.
- Trained new employees on company policies, procedures, and customer interaction protocols.
- Maintained cleanliness and organization of sales floor to create a welcoming environment for customers.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted in daily operations, ensuring smooth store functionality and customer satisfaction.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
CNA
St. Vincent's Hospital
02.2023 - 07.2023
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Maintained cleanliness and safety of patient environments to ensure infection control standards.
- Documented patient care activities accurately in electronic health records for seamless communication.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
CNA
Private Client
03.2022 - 03.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
CNA
Sylvan Crossing on Evergreen
09.2022 - 02.2023
- Supported nursing staff in executing care plans, ensuring adherence to protocols and procedures.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
CNA
Interim Hospice and Palliative Care
01.2022 - 10.2022
- Collaborated with interdisciplinary teams to develop individualized care strategies for diverse patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Documented patient care activities accurately in electronic health records for seamless communication.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Associate of Applied Science - Human Resource And Organizational Leadership
Rasmussen College
Wausau, WI11-2022
Skills
- Product knowledge expertise
- Staff training and development
- Goal setting and achievement
- Cash handling proficiency
- Employee scheduling
- Payroll Adjustment
- Store operations
- Customer service
- Team leadership
- Delegation
- Goal setting
- Policy development and enforcement
- Decision-making
- Team motivation
- Time management
- Multitasking and organization
Timeline
Assistant Store Manager
Dollar Tree
09.2024 - Current
CNA
St. Vincent's Hospital
02.2023 - 07.2023
CNA
Sylvan Crossing on Evergreen
09.2022 - 02.2023
CNA
Private Client
03.2022 - 03.2023
CNA
Interim Hospice and Palliative Care
01.2022 - 10.2022
Associate of Applied Science - Human Resource And Organizational Leadership
Rasmussen College
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