Dedicated home health aide with proven expertise in conflict resolution and customer relationship management. Committed to providing compassionate care while ensuring HIPAA compliance and enhancing client well-being.
Overview
2022
2022
years of professional experience
Work History
Customer Service Representative
Circle K
North Carolina, NC
2023 - 2025
Resolved customer complaints, fostering positive service experiences.
Processed transactions accurately on point-of-sale systems, contributing to operational efficiency.
Oversaw daily store operations, ensuring smooth functioning through inventory management, cooking and vendor checks, maintenance of cleanliness, and issue resolution.
Home Health Aide
Home Health Care
Pawleys Island, South Carolina
2017 - 02.2022
Supported clients with daily living activities, enhancing personal hygiene and mobility.
Monitored and documented patient health status, noting changes with accuracy.
Identified emergency situations and executed appropriate response procedures to ensure patient safety.
Provided companionship and emotional support through conversation, reading, and games.
Maintained updated records, safeguarding patient privacy per HIPAA regulations.
Documented all care provided and submitted detailed notes to supervisor.
Prepared nutritious meals tailored to individual dietary needs and preferences.
Planned and prepared meals for patients based on prescribed diets.
nurses aide CNA in training
Macon Valley Nursing Home
Franklin, NC
2017 - 2019
Ensured patient safety through strict adherence to infection control practices, reducing risk of hospital-acquired infections.
Assisted patients with daily living activities, including bathing, dressing, grooming, and transferring, to promote independence and comfort.
Executed basic nursing procedures, including wound dressing changes and catheter care, to support patient recovery.
Operated office equipment, including photocopiers, scanners, facsimile machines, and personal computers.