Results-driven manager skilled in team leadership, project management, and workflow optimization. Proven ability to enhance team performance and streamline operations to drive efficiency.
Dynamic professional with a strong background in customer service and team development. Expertise in decision-making and efficient ordering processes, leading to improved inventory management and enhanced team productivity.
Dedicated manager with a focus on operational excellence and compliance. Known for optimizing workflows and managing team performance to achieve measurable results in inventory and payroll management.
Overview
8
8
years of professional experience
Work History
Manager
Jay Petroleum Pak A Sak
2024.04 - Current
Oversaw daily operations and ensured compliance with safety regulations.
Managed team performance and provided training to enhance skills.
Developed and implemented streamlined workflows for improved efficiency.
Coordinated inventory management processes to optimize stock levels.
Make the weekly schedule.
Submit Payroll.
Communicate often with the DM to go over numbers for inventory, cash, billable hours, and ordering.
Managed and motivated employees to be productive and engaged in work.
Sales Development Representative
Televerde
2018.10 - 2021.05
Developed and executed targeted outreach strategies to engage potential clients.
Conducted market research to identify new sales opportunities and trends.
Collaborated with marketing teams to optimize lead generation campaigns.
Managed CRM system to track leads, interactions, and follow-up actions.
Trained and mentored junior team members on best practices for sales outreach.
Education
Food And Nutrition
Ivy Tech Community College of Indiana
Rochester, MI
2024-01
Customer Service Sales And Marketing - Sales, Marketing, And Customer Service
Oakland University
Rochester, MI
2021-05
Hair And Nail Tech - Cosmetology
Ravenscroft Beauty College
Fort Wayne
2000-08
Skills
Customer service
Team leadership
Time management
Decision-making
Efficient Ordering
Counting Inventory
Calculating Waste
Documentation and reporting
Project management
Timeline
Manager
Jay Petroleum Pak A Sak
2024.04 - Current
Sales Development Representative
Televerde
2018.10 - 2021.05
Food And Nutrition
Ivy Tech Community College of Indiana
Customer Service Sales And Marketing - Sales, Marketing, And Customer Service