Jamie Lapidus
St Louis,MO
Summary
Dynamic professional with extensive experience as a General Manager at Long John Silver's, excelling in employee training and customer service. Proven track record in cash handling and decision-making, successfully implementing initiatives that boosted customer satisfaction and loyalty. Committed to optimizing operations and enhancing team performance through effective leadership.
Overview
14
14
years of professional experience
Work History
Shift Manager
Joel's Shell Food Mart
03.2021 - Current
- Supervised daily operations to ensure efficient workflow and optimal staff performance.
- Trained and mentored new team members on store policies and procedures.
- Managed inventory levels, minimizing stock discrepancies through regular audits.
- Implemented customer service initiatives that enhanced shopper satisfaction and loyalty.
General Manager
Long John Silver's
08.2011 - 09.2022
- Supervised daily operations to ensure efficient workflow and optimal staff performance.
- Trained and mentored new team members on store policies and procedures.
- Managed inventory levels, minimizing stock discrepancies through regular audits.
- Implemented customer service initiatives that enhanced shopper satisfaction and loyalty.
Education
High School Diploma -
Pattonville High School
Maryland Heights, MO06.2011
No Degree - Pharmaceutical Medicine
St Louis Community College
Kirkwood, MOSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
Timeline
Shift Manager
Joel's Shell Food Mart
03.2021 - Current
General Manager
Long John Silver's
08.2011 - 09.2022
High School Diploma -
Pattonville High School
No Degree - Pharmaceutical Medicine
St Louis Community College