Jamie Levinsky
Coral Springs,FL
Summary
Detail-oriented customer service professional with vast experience in providing exceptional service; strongly emphasizing teamwork, leadership, and safety. Background includes managing diverse teams, ensuring adherence to company policies, and creating a welcoming and efficient atmosphere. Known for a friendly demeanor, kindness, and respect towards both colleagues and clients. Excited to contribute skills and enthusiasm to a dynamic team, always striving to enhance the overall customer experience.
Overview
22
22
years of professional experience
Work History
Security Officer
Elite Security/Securitas Security Services
10.2008 - Current
- Conducted comprehensive security surveillance, including perimeter patrols and safety inspections
- Demonstrated exceptional customer service, promptly addressing inquiries and resolving concerns from employees and guests
- Maintained detailed guest logs and records
- Processed incident reports and ensured proper documentation
- Collaborated with the security team, contributing to the efficient management of the security console
- Provided reassuring support and coordination during emergency situations
- Managed payroll and timesheets with precision
- Actively participated in team communications and briefings
Lead Officer
SOS Security Services
10.2013 - 10.2015
- Supervised and led a team of 10+ employees, ensuring seamless operations on a weekly basis
- Managed building accessibility, maintaining strict security protocols
- Conducted thorough audits of payroll records to ensure accuracy
- Accompanied and guided guests to restricted areas, upholding safety and security measures
- Provided swift and reliable assistance to emergency services as needed
- Developed weekly employee schedules, including break times
- Documented and filed all incident reports for the site, maintaining comprehensive records
Assistant Supervisory Security Officer
TSA-Homeland Security
12.2002 - 09.2008
- Played a pivotal role in ensuring the safety of the public, workers, and all individuals within the airport
- Delivered clear and informative public announcements to assist airline passengers
- Collaborated with airline employees, providing security support and addressing passenger questions
- Worked closely with Customs, Immigration, and the Broward Sheriff's Office to manage incident reports
- Conducted daily briefings and forums to ensure team alignment and preparedness
- Operated in a Category X airport, upholding the highest security standards
- Performed meticulous daily maintenance and calibration of critical equipment
- Maintained SIDA clearance to work seamlessly with all airlines
Education
Associate of Arts - Business
Broward College
05-2026
High School Diploma -
Coral Springs High School
Coral Springs, FL06-1995
Skills
- Leadership
- Teamwork
- Collaboration
- Detail Oriented
- Time Management
- Conflict Resolution
- Multitasking
- Adaptability
- Customer Service
- Communication
Accomplishments
- Received extensive training from the Department of Homeland Security focusing on security, safety, and customer relations
- Elite Guard Certificate of Commendation Award 2023
Timeline
Lead Officer
SOS Security Services
10.2013 - 10.2015
Security Officer
Elite Security/Securitas Security Services
10.2008 - Current
Assistant Supervisory Security Officer
TSA-Homeland Security
12.2002 - 09.2008
Associate of Arts - Business
Broward College
High School Diploma -
Coral Springs High School
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