Jamie Lingnofski
Menasha,WI
Summary
Dynamic health professional with extensive experience in coordinating and optimizing healthcare programs and initiatives. Proven ability to collaborate with multidisciplinary teams, streamline processes, and implement effective health strategies that drive measurable outcomes. Recognized for adaptability, commitment to patient advocacy, resource allocation, and ensuring regulatory compliance. A results-oriented approach consistently enhances operational efficiency and improves the quality of patient care.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Associate Health Coordinator
Ascension, St. Elizabeth Hospital
Appleton, Wisconsin
2017 - Current
- Promptly respond, assist and appropriately direct incoming calls, emails and mail.
- Develop and maintain positive working relationships.
- Order all office and clinical supplies and track inventory levels.
- Collaborate with associates and managers to ensure compliance with all required and mandated regulations (immunizations, respiratory fit test, communicable disease protocol, etc.)
- Participate in education and/or onboarding of new team members, students, and other health care professionals.
- Maintain standards of productivity, access, face-to-face time, and quality metrics to ensure optimal, safe and timely patient care delivery.
- Assist with preparing for and facilitating meetings, conferences, programs/special events.
- Responsible for maintaining the safety, dignity and confidentiality of all in compliance with HIPPA and other regulations.
- Document and maintain records in a variety of computer databases, establish and maintain filing systems.
- Implement electronic health record systems, ensuring accurate documentation and data management.
- Developed educational materials for associates, promoting awareness of health services available at facility.
- Analyze patient feedback to identify areas for improvement in service quality and satisfaction.
- Maintain all policies, procedures, and guidelines in accordance with CDC, DHS and local public health guidance.
- Documenting worker medical encounters in appropriate systems, maintaining proper documentation while preserving medical confidentiality according to medical practice standards
- Serve as a liaison between associates, HR, account relations and Sedgwick (third party administrator) to ensure seamless transitions with return to works, workers compensation claims, accommodation requests, FLMA requests, STD/LTD and all other requests.
- Superhead the Twistle (IT) platform used to manage associates with COVID-19 to streamline clinical workflows and monitor progress of associates returning to work in compliance with national COVID-19 policy
COTA/Psychiatric Care Technician (PRN)
Ascension, St. Elizabeth Hospital
Appleton, Wisconsin
01.2017 - Current
- Conduct initial assessments and evaluations/develop treatment plans in collaboration with OT.
- Implement OT treatment plans and monitor patient progress.
- Document patient progress, treatment interventions and modify treatment plan accordingly.
- Adhere to regulatory/ethical standards and ensure confidentiality and privacy.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Assisted in development of therapeutic activities for patients.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Documented patient behaviors, reactions, and progress in medical records, maintaining confidentiality and accuracy.
- Provided crisis intervention services, deescalating volatile situations and maintaining safety.
- Implemented behavioral modification techniques according to evidence-based practices under clinical supervision while tracking improvements over time carefully.
- Prevented potential conflicts by assessing risks within the group setting during therapy sessions proactively.
- Maintained strong rapport with patients by actively listening to concerns and providing empathetic responses.
- Established trust with patients through consistent follow-ups on their mental health status and ongoing support needs.
- Trained new staff members on best practices in patient care and safety procedures effectively.
- Participated in safety drills and maintained compliance with hospital protocols to ensure patient safety.
- Provided emotional support and crisis intervention to patients experiencing acute psychiatric episodes.
- Collaborated with multidisciplinary teams to develop treatment strategies tailored to individual needs.
- Increased patient safety by addressing environmental factors within homes and facilities that could pose potential risks or barriers.
- Adhered to ethical guidelines and legal requirements set forth by regulatory bodies, ensuring high-quality patient care.
Education
Associate of Applied Science - OT
Fox Valley Technical College
Appleton, Wisconsin05.2015
Skills
- Time management
- Attention to detail
- Medical terminology
- Self motivation
- Conflict resolution
- Multidisciplinary team collaboration
- Problem-solving abilities
- Teamwork and collaboration
- Critical thinking
- Reliability
- Multitasking Abilities
- Patient advocacy
Certification
- National board for certification in OT (COTA), NBCOT (Active-345281)
- Wisconsin department of safety and professional services license (Active- 5585)
- CPR/AHA BLS/Heartsaver First Aid-(Active-Exp 1/31/26)
- Personality disorder and Mental Health Training
- WOTA Conference-SBIRT trained
- WOTA Conference-QPR Gatekeeper for suicide prevention trained
- Certified Prevention Manager
Timeline
COTA/Psychiatric Care Technician (PRN)
Ascension, St. Elizabeth Hospital
01.2017 - Current
Associate Health Coordinator
Ascension, St. Elizabeth Hospital
2017 - Current
Associate of Applied Science - OT
Fox Valley Technical College