Jamie Lucas
Bremerton,WA
Summary
Customer-focused Instacart Shopper with 5 years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer needs, on time and in perfect condition.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Shopper/Delivery Driver
Self Employed Web
Bremerton, WA
09.2019 - Current
- Ensured accuracy of orders by double checking contents before bagging each item.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Monitored expiration dates on items to guarantee freshness for customers.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Support Secretary
Central Kitsap School District
Silverdale, WA
09.2004 - 06.2019
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Greeted visitors in a professional manner and directed them to appropriate person or department.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Registered students into the school in a mostly military population. Students withdrew and registered at about 5 in, 5 out per week.
- Followed up with all requests for student records as they transferred to their new schools.
- Created reports and provided attendance information to the district monthly.
- Assisted students with their medical needs in the health room daily.
- Family appointed person responsible for caring for multiple diabetic students throughout the day.
Education
High School Diploma -
Olympic High School
Bremerton, WA06-1991
Skills
- Verifying Order Accuracy
- Decision-Making
- Attention to Detail
- Relationship Building
- Heavy Lifting
- Online Order Processing
- Flexible Schedule
- Payment Processing
- Safe driver
- Valid driver's license
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Shopper/Delivery Driver
Self Employed Web
09.2019 - Current
Support Secretary
Central Kitsap School District
09.2004 - 06.2019
High School Diploma -
Olympic High School