Jamie L. Wilks
Tyler,Tx
Summary
Compliance professional with track record in managing and implementing regulatory compliance programs. Valued for collaborative approach and adaptability to evolving regulatory environments, leading through education of regulation to help the institution embrace a more compliant culture.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Research Compliance Coordinator
Univ. of Texas at Tyler
01.2025 - Current
- The Human Research Protections Program (HRPP) administers, supports, and oversees the work of the Institutional Review Board (IRB) and all related human subjects research activities at the University of Texas at Tyler (UT Tyler). Any research project involving human subjects at UT Tyler must be reviewed and approved by an IRB before that research may begin and before related grants may be funded. The IRBs are federally mandated review committees, operating under regulations promulgated by the Office of Human Research Protections (OHRP) of the U.S. Department of Health and Human Services (DHHS) and the U.S. Food and Drug Administration (FDA). The Institutional Review Board (IRB) at UT Tyler functions to ensure that all human subject research conducted at the University is in compliance with all applicable laws, regulations, and University policies; in addition to protecting study subject’s safety, rights, and welfare. The IRB Compliance Coordinator performs routine quality assurance that involves planning, developing, and administering internal quality assurance and compliance activities. This position will also develop and implement strategic action, quality improvement, and risk management plans with regard to human subjects’ research. This position will assist with identifying potential weaknesses of the HRPP and IRB and provide the HRPP Director with an analysis of outcomes. Additional duties include comparable support for IACUC and IBC committees, assisting in revising SOPs and internal policies. Applied knowledge of regulations to ensure compliance in areas such as export control, research security, foreign collaborations, and coordinated with Sponsored Programs team to ensure mechanisms in place to ensure all of the above. Used gathered data to conduct internal audits of OSP processes and processing times.
IRB Compliance Coordinator
Univ. of Texas at Tyler
10.2024 - 12.2024
- The Human Research Protections Program (HRPP) administers, supports, and oversees the work of the Institutional Review Board (IRB) and all related human subjects research activities at the University of Texas at Tyler (UT Tyler). Any research project involving human subjects at UT Tyler must be reviewed and approved by an IRB before that research may begin and before related grants may be funded. The IRBs are federally mandated review committees, operating under regulations promulgated by the Office of Human Research Protections (OHRP) of the U.S. Department of Health and Human Services (DHHS) and the U.S. Food and Drug Administration (FDA). The Institutional Review Board (IRB) at UT Tyler functions to ensure that all human subject research conducted at the University is in compliance with all applicable laws, regulations, and University policies; in addition to protecting study subject’s safety, rights, and welfare. The IRB Compliance Coordinator performs routine quality assurance that involves planning, developing, and administering internal quality assurance and compliance activities. This position will also develop and implement strategic action, quality improvement, and risk management plans with regard to human subjects’ research. This position will assist with identifying potential weaknesses of the HRPP and IRB and provide the HRPP Director with an analysis of outcomes.
Compliance Specialist
Southwestern Oklahoma State Uni.
07.2022 - 09.2024
- Duties for IACUC, IRB and IBC: Served as administrative staff person for the Institutional Animal Care and Use Committee (IACUC), Institutional Review Board and Institutional Biosafety Committees. Attended meetings and maintained notes to be typed into the meeting minutes, as well as accurately recorded attendance. Conducted a pre-review of submissions and worked with lab personnel to correct any omissions or clerical errors to streamline the reviews for committee members. Process submissions and send outcome letters to PIs. Assist in the semiannual laboratory inspections, and coordinate with lab personnel to ensure that any deficiencies are corrected in a timely manner. Currently eligible to sit for CPIA exam. Assist in the workflow of grant submissions to prevent omission of protocols to compliance committees. Maintain records of training completion for all personnel on protocols, appropriate to the work in question.Participate in Sponsored Programs and Research Compliance calls (SPARC) to open conversations and facilitate external funding and research. Presented at 2023 NCURA Region V conference. Assumed role of SWOSU Research Integrity Officer, responsible for facilitating investigation of allegations of scholarly misconduct and reporting findings of the committee to the senior campus administration.
IACUC Coordinator & Post Approval Monitor/IBC Manager
TTU Health Science Center
05.2022 - 07.2022
- Duties for IACUC: Administrative staff person for the Institutional Animal Care and Use Committee (IACUC), attended IACUC meetings to maintain notes to type into the meeting minutes, and accurately recorded attendance. Conducted a pre-review of IACUC submissions and worked with lab personnel to correct any omissions or clerical errors to streamline the reviews for committee members. Process administrative amendments once all requirements have been met. Spoke with PIs to address any questions about submissions or use of the software, especially after system updates. Traveled to satellite campuses for similar meetings with PIs at those locations. Format and distribute training vignettes to committee members to spark critical thinking about issues concerning IACUC. Ensured DEA and IBC licenses were current and properly attached to protocol files. Assist in semiannual laboratory inspections, and coordinate with lab personnel to ensure that any deficiencies are corrected in a timely manner. Scheduled and conducted post approval monitoring visits to observe animal procedures, and report findings to the committee. Suggested changes to the laboratory inspection organization that led to more efficient organization and approximately 30% reduction in time necessary for completion. Developed a series of short training videos to assist PIs in using the computer system. Perform grant congruencies on federally funded protocols to ensure compliance with funding agency (NIH). Currently eligible to sit for CPIA exam.
IACUC Coordinator
TTU Health Science Center
02.2018 - 05.2022
- Duties: Admin staff person for the Institutional Animal Care and Use Committee (IACUC), attended IACUC meetings and maintained notes to be typed into the meeting minutes, as well as accurately recorded attendance. Conducted a pre-review of IACUC submissions and worked with lab personnel to correct any omissions or clerical errors to streamline the reviews for committee members. Process administrative amendments once all requirements have been met. Spoke with PIs to address any questions about submissions or use of the software, especially after system updates. Traveled to satellite campuses for similar meetings with PIs at those locations. Format and distribute training vignettes to committee members to spark critical thinking about issues concerning IACUC. Ensured DEA and IBC licenses were current and properly attached to protocol files. Assist in semiannual laboratory inspections, and coordinate with lab personnel to ensure that any deficiencies are corrected in a timely manner. Scheduled and conducted post approval monitoring visits to observe animal procedures, and report findings to the committee. Suggested changes to the laboratory inspection organization that led to more efficient organization and approximately 30% reduction in time necessary for completion. Developed a series of short training videos to assist PIs in using the computer system. Perform grant congruencies on federally funded protocols to ensure compliance with funding agency (NIH).
Interim IBC/RDBC Coordinator
TTU Health Science Center
10.2019 - 01.2021
- Duties for IBC: Conduct a pre-review of submissions to the IBC, and work with investigators and IBC Chairs and Committee members to ensure that submissions provide adequate/correct information. Schedule meetings of the IBC as indicated in policy/guidance documents. Create and maintain detailed, accurate meeting agendas, minutes and outcome letters for IBC meetings that comply with institutional and federal guidelines. Ensure that required Laboratory Safety training is completed by laboratory staff as required by TTUHSC policy and federal regulations. Under the supervision of the AVPRI, update policies, processes, and guidance documents related to the function of the IBC. Aid TTUHSC investigators with regulatory and institutional requirements related to biosafety, recombinant/synthetic DNA research. Provide training and assistance with iMedris software for investigators as needed. Recruit and train new committee members to the IBC to ensure a broad enough reviewer pool to meet needs of the IBC. When IBC Coordinator is onboarded, will be responsible for training in the day-to-day submissions handling, and then supervise and advise new coordinator as they come in. Work closely with Safety Services to assist in updating of Lab Safety Manual, will begin attending lab safety inspections once new coordinator assumes day to day responsibilities.
Intraday Associate
Convergys Corporation
09.2016 - 12.2017
- Duties: Distributed accurate agent schedules in a timely manner, making sure that corrections and absences are accounted for. Monitored inbound call volume to make sure staffing needs are met, and monitored agent activity to ensure client needs and schedule adherence are satisfied. Serves as onsite go between for command center and operations teams. Prepared reports detailing various aspects of daily operations to track business flow, or to note trends. Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments.
Customer Support Associate II
Convergys Corporation
04.2016 - 09.2016
- Duties: Interfacing with customers via inbound calls providing customer service support and resolution of routine problems regarding client's product or services addressing hardware, software, cable, internet or telephone related issues. Reporting/escalating issues through the appropriate channels and effectively communicate information with customers and team members while diagnosing and providing a path to resolve various technical issues. I seek to proactively identify ways to avoid recurrence of customer issues by improving processes, reviewing technical articles, and recommending changes and strive to meet highest level of customer satisfaction by resolving customer issues in a professional and timely manner by navigating through multiple software systems while walking customers through a resolution.
LVT Instructor
Vista College
05.2014 - 04.2016
- Duties: Conducting class to instruct students in various subjects of veterinary technology. Maintaining a controlled and engaging learning environment, constructing quizzes, assignments and exams, organizing and supervising field trips for the purpose of skills development in the students, maintaining records of attendance and gradebooks, grading assignments, selecting animals for program use, and ensuring the students are caring for them properly, as instructed, procuring supplies needed for animal care, such as food, litter and external parasite prevention, consulted with students regarding issues such as attendance or grades, conducted tutoring for any students who requested assistance, attended meetings to enhance my teaching abilities or boost retention, assumed role as NAVTA coordinator/sponsor and participating in meetings for the organization.
Veterinary Technician
Banfield The Pet Hospital
02.2014 - 05.2014
- Duties: Preparing estimates for procedures, Invoicing medications and procedures, Customer service and client education, Answering telephones and scheduling appointments to assist clerical overflow, Recording procedures and medical notes in electronic files and papers charts, Maintaining client/patient confidentiality, Calculating drug doses, Administering medications and treatments in accordance with TVMA Regulations and Procedures, Packaging and labeling diagnostic laboratory samples, Performing diagnostic tests, radiography, surgery preparation, intravenous catheter and endotracheal tube placement.
Registered Veterinary Technician
North Tollway Pet Hospital
10.2012 - 02.2014
- Duties: Preparing estimates for procedures, Invoicing medications and procedures, Customer service and client education, Answering telephones and scheduling appointments to assist clerical overflow, Recording procedures and medical notes in electronic files and papers charts, Maintaining client/patient confidentiality, Calculating drug doses, Administering medications and treatments in accordance with TVMA Regulations and Procedures, Packaging and labeling diagnostic laboratory samples, Performing diagnostic tests, radiography, surgery preparation, intravenous catheter and endotracheal tube placement. Maintaining the standards for AAHA practices.
Registered Veterinary Technician
Carrollton West Pet Hospital
10.2010 - 10.2012
- Duties: Preparing estimates for procedures, Invoicing medications and procedures, Customer service and client education, Answering telephones and scheduling appointments to assist clerical overflow, Recording procedures and medical notes in electronic files and papers charts, Maintaining client/patient confidentiality, Calculating drug doses, Administering medications and treatments in accordance with TVMA Regulations and Procedures, Packaging and labeling diagnostic laboratory samples, Performing diagnostic tests, radiography, surgery preparation, intravenous catheter and endotracheal tube placement.
Certified Veterinary Assistant Lab Instructor
Wylie Independent School District
09.2010 - 05.2012
- Duties: Instructing students in veterinary assisting leading to CVA Certification. Proctor the TVMA exam for CVA certification. Training curriculum included patient restraint, medical terminology, proper surgical suite etiquette and care of surgical instruments, hands on activities to help illustrate the concepts presented (ex: bathing and how to set up and read a fecal sample), maintain records of attendance.
Registered Veterinary Technician
Mt. Pleasant Animal Clinic
04.2003 - 10.2010
- Duties: Administration of Office Records including Controlled Substance Logs, Distributing email/postal appointment and payment reminders, Inventory control and procurement, Accounts Receivable/Collections, Accounts Payable, Assisted payroll preparation, Preparing estimates for procedures, Invoicing medications and procedures, Customer service and client education, Answering telephones and scheduling appointments to assist clerical overflow, Recording procedures and medical notes in electronic files and papers charts, Maintaining client/patient confidentiality, Calculating drug doses, Administering medications and treatments in accordance with TVMA Regulations and Procedures, Packaging and labeling diagnostic laboratory samples, Performing diagnostic tests, radiography, surgery preparation, intravenous catheter and endotracheal tube placement.
Certified Veterinary Assistant Lab Instructor
Plano Independent School District
01.2007 - 01.2010
- Duties: Instructing students in veterinary assisting leading to CVA Certification. Proctor the TVMA exam for CVA certification. Training curriculum included patient restraint, medical terminology, proper surgical suite etiquette and care of surgical instruments, hands on activities to help illustrate the concepts presented (ex: bathing and how to set up and read a fecal sample), maintain records of attendance.
Education
B.S. - Animal Science
Louisiana State University
Baton Rouge, La05.1999
Associate of Science - Veterinary Technology
Northwestern State University
Natchitoches, La08.2000
Skills
- Compliance monitoring
- Clerical writing
- Data compilation
- Microsoft Office
- Customer service
- Medical Terminology
- Documentation management
- Professional communication
- Cross-functional coordination
- Optimization of processes
- Documentation review
Certification
- Licensed Veterinary Technician - Texas 2007- current
Timeline
Research Compliance Coordinator
Univ. of Texas at Tyler
01.2025 - Current
IRB Compliance Coordinator
Univ. of Texas at Tyler
10.2024 - 12.2024
Compliance Specialist
Southwestern Oklahoma State Uni.
07.2022 - 09.2024
IACUC Coordinator & Post Approval Monitor/IBC Manager
TTU Health Science Center
05.2022 - 07.2022
Interim IBC/RDBC Coordinator
TTU Health Science Center
10.2019 - 01.2021
IACUC Coordinator
TTU Health Science Center
02.2018 - 05.2022
Intraday Associate
Convergys Corporation
09.2016 - 12.2017
Customer Support Associate II
Convergys Corporation
04.2016 - 09.2016
LVT Instructor
Vista College
05.2014 - 04.2016
Veterinary Technician
Banfield The Pet Hospital
02.2014 - 05.2014
Registered Veterinary Technician
North Tollway Pet Hospital
10.2012 - 02.2014
Registered Veterinary Technician
Carrollton West Pet Hospital
10.2010 - 10.2012
Certified Veterinary Assistant Lab Instructor
Wylie Independent School District
09.2010 - 05.2012
Certified Veterinary Assistant Lab Instructor
Plano Independent School District
01.2007 - 01.2010
Registered Veterinary Technician
Mt. Pleasant Animal Clinic
04.2003 - 10.2010
B.S. - Animal Science
Louisiana State University
Associate of Science - Veterinary Technology
Northwestern State University
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