Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie McAvoy

West Des Moines,IA

Summary

Accomplished Patient Care Technician with a proven track record at UnityPoint Health - Des Moines, enhancing patient satisfaction through empathetic care and efficient vital signs monitoring. Skilled in infection control and patient observation, I excel in delivering compassionate care and improving healthcare outcomes. Certified in CPR/AED/BLS, my expertise aligns with employer needs for quality patient-focused care. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 7 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Patient Care Technician

UnityPoint Health - Des Moines
05.2020 - 06.2024
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Documented patient information and care activities in electronic health record.

CNA

Angles In The Home
04.2018 - 09.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Patient Care Technician

Unity Point Health Methodist
07.2016 - 08.2018
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

Associate of Arts -

Des Moines Area Community College
Ankeny, IA
05.2020

High School Diploma -

Williamsburg Jr-Sr High School
Williamsburg, IA
05.2012

Skills

  • Vital signs monitoring
  • Patient Observation
  • Blood Glucose Testing
  • Infection control standards
  • Catheter Care
  • ADL support
  • Specimen Collection
  • Professional Bedside Manner
  • Feeding Assistance
  • Emergency Response
  • Mobility Assistance
  • Time Management
  • Patient-focused care
  • Certified in CPR/AED
  • Basic Life Support
  • Empathy and Compassionate Care
  • Certified Nursing Assistant (CNA)

Timeline

Patient Care Technician

UnityPoint Health - Des Moines
05.2020 - 06.2024

CNA

Angles In The Home
04.2018 - 09.2019

Patient Care Technician

Unity Point Health Methodist
07.2016 - 08.2018

Associate of Arts -

Des Moines Area Community College

High School Diploma -

Williamsburg Jr-Sr High School
Jamie McAvoy