JAMIE MCMURRAY

Implemented Leap4Fun curriculum, methodology, and instruction techniques.

Stimulate a level of creativity, self-confidence, self-esteem, and physical development in each child.

Employ positive reinforcement strategies for behavior management.

Collaborate with licensed healthcare practitioners to drive adoption of company software, services, and solutions.

Deliver comprehensive training and support to medical and ancillary staff.

Strengthen customer portfolio by building trust and maintaining satisfaction. Ensure strict HIPAA compliance to safeguard patient data.

Ensured a sanitized, orderly classroom setting. Converted lesson plans to engaging learning activities.

Assessed students, academic achievement and social growth. Collaborated with faculty to overcome various challenges.

Established equitable and inclusive connections with students, families, and staff.

Executed teacher-assigned lesson plans to instruct students on essential concepts.

Maintained classroom order through structured routines.

Fostered collaborative relationships with students, parents, teaching staff.

Engaged with families through attentive listening and sincere communication.

Handled daily caseloads comprising up to 10 families through scheduled appointments, walk-ins, and outreach efforts.

Coordinated burial and funeral services, tailoring options for merchandise and services. Helped families with securing pre-need funeral and cemetery arrangements.

Accomplished $2 million an annual business volume during an unprecedented time. Achieved perfect client service rating through consistent performance. Sustained loyal client relationships with 50 clients over a span of 14+ years. Phone orders accounted for one third of the total business volume.

Delivered tailored in-store and after-sales experiences, fostering client trust. Enhanced customer relationships by curating personalized shopping experiences. Conducted makeup applications, and supported beauty department operations across multiple product categories.

Handled cash transactions up to $10K and utilized mobile and POS software for efficient payment processing.

Secured $2.7 million in annual business volume. Maintained an over 95% rating for client service standards.

Forged strategic partnerships with casino marketing teams and vendors to elevate client services. Delivered tailored in store and after sales experiences, fostering client trust. Enhanced customer relationships by curating personalized shopping experiences. Conducted makeup applications, and supported beauty department operations across multiple product categories.

Selected to lead training for new hires in operations and sales. Guided and supported new team members through mentorship.

• Created custom looks for special events, such as weddings, proms, and photo shoots.
• Provided personalized advice to customers regarding the selection of products appropriate for their needs.
• Educated customers on proper usage of skincare products for optimal results.

• Welcome to guest and presented menus. Accurately recorded orders to ensure timely delivery.
• Assisted guest with detailed information on menu items, including ingredients, preparation methods, and garnishes.
• Delivered outstanding customer service, fostering client loyalty and repeat business. Addressed customer, inquiries and issues swiftly, and professionally, enhancing satisfaction.

• Greeted and engaged with guests, and delivered an exceptional client experience through personalized service.
• Demonstrated color cosmetics, skin care and fragrance products based on individual needs and preferences. Educated customers on proper usage of products for optimal results.
• Executed expert-level, makeup applications for special events, such as weddings, proms, and photo shoots.

• Provided an outstanding client experience through personalized and attentive service.
• Determined client needs by asking open ended questions, and active listening.
• Showcased expertise in makeup techniques, cosmetics, skincare and fragrance products. Executed make up applications for events.
• Developed and motivated counter associates, and built sales through training team members and maintaining counter stock and visual presentation.
• Created weekly schedules and conducted daily staff meetings. Organized promotional events to increase sales.

• Greeted and engaged with every guest. Provided a exceptional client experience, through personalized and genuine service.
• Performed professional caliber makeup applications, lessons, and skincare analysis. Demonstrated makeup techniques, color cosmetics, skincare and fragrance product.
• Assisted with product selection and processed purchase transactions using POS software. Booked client appointments for services and in-store events.
• Studied and practiced the Skill Certification requirements, and completed as many skill sets as appropriate with the MAC brand.
• Stayed informed on new industry trends, products and services.

• Provided a unique and exceptional client experience, through personalized and genuine service.
• Performed makeup applications for special events, such as weddings, proms, and photo shoots.
• Demonstrated makeup techniques, cosmetics and skincare products catering to individual needs and preferences.
• Developed strong, trust-based connections with clientele.
• Offered tailored recommendations to customers enhancing their purchase choices. Executed cross selling strategies boosting sales across various departments.

• Greeted customers and provided them with salon services information. Answered incoming calls promptly and effectively routed them to appropriate personnel.
• Developed and maintained client relationships by providing excellent customer service.
• Scheduled customers for various salon services, manicures and hairstyling and made suggestions for additional services.
• Performed cash handling duties such as accepting payments, issuing receipts, and balancing cash drawers at the end of each shift.