Jamie Melton
Clanton,Alabama
Summary
Proven PD Operations Specialist I at Alabama Power Company, adept in relationship building and program evaluation. Excelled in developing comprehensive training materials and managing the Learning Management System, significantly enhancing operational efficiency. Demonstrated effective communication and planning skills, ensuring seamless onboarding and continuous development across departments.
Overview
21
21
years of professional experience
Work History
PD Operations Specialist I
Alabama Power Company
Montgomery, AL
01.2022 - Current
- Coordinate DCC Operations Assistant training.
- Update existing training courses and create detailed course material developed around the Operations Assistant position.
- Build accurate and in-depth courses, combining written operating procedures and other training materials, to ensure consistent training for OAs to perform their job tasks successfully across the state.
- Learning Source administrator, creating course curricula, adding rosters, submitting test grades, and mass distributing courses for the entire DCC organization.
- Manage the Learning Management System, ensuring all materials are current, accessible, and effective.
- SumTotal experience; tracking learner progress, generating reports, and maintaining the system's overall functionality to support continuous learning and development.
- Gathering feedback, analyzing performance data, and understanding the operational challenges our organization faces.
- Handle all aspects of training, from initial orientation to advanced skill development.
- Work alongside DCC Floor Team leaders to ensure training is meeting needs.
- Update supervision on all training needs, issues, and how courses are progressing
Operations Assistant, Sr.
Alabama Power Company
Montgomery, AL
01.2004 - 01.2022
- Supervise and schedule Pike Contract Street Light personnel, headquartered in Montgomery.
- Manage the tool budget, including fleet and small tools, for the Southern and Southeast Division Local Operation Lineman (LOL) and Field Service Supervisors (FSS).
- Manage the CDCC Clearing Account and Special Projects.
- Set up fixed work plans for CDCC employees, including FSS.
- Entering and approving contract invoices through CAMP weekly.
- Develop and implement innovative PowerPoint presentations and Excel spreadsheets to improve efficiency and streamline our operations.
- Provide system-wide training and development.
- Great working relationships and communication skills with different levels of management.
- Dispatch trouble during storms, Southern, and Southeast Divisions.
Education
Bachelor of Science - Finance
Troy University
Montgomery, AL01.2012
Associate of Science Degree - Business Management
Troy University
Montgomery, AL01.2010
Skills
- Collaborative Relationship Development
- Training and Development
- Effective Communication
- Planning and coordination
- Program evaluation
- Onboarding design
- Reliable Team Member
Timeline
PD Operations Specialist I
Alabama Power Company
01.2022 - Current
Operations Assistant, Sr.
Alabama Power Company
01.2004 - 01.2022
Bachelor of Science - Finance
Troy University
Associate of Science Degree - Business Management
Troy University
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