Jamie Mendes
Southaven,MS
Summary
Full-time student majoring in Computer Science with a year's worth of customer service experience. Flexible in all aspects of work and willing to expand my knowledge at any given moment. Compassionate, warm, and friendly coworker and associate to guests.
Overview
4
4
years of professional experience
Work History
Cashier
Burlington
Southaven, MS
04.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered phone calls to assist customers with questions and orders.
Customer Service Representative
Coast to Coast Imports
Memphis, TN
05.2021 - 08.2021
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted in developing filing systems for paper and electronic documents.
- Categorized files according to established procedures and standards.
- Collaborated with team members to maximize productivity and efficiency.
- Prepared reports on sales activities, customer feedback, and inventory status.
Education
Computer Science
Northwest Mississippi Community College
Senatobia, MS05-2025
High School Diploma -
Southaven High School
Southaven, MS05-2022
Skills
- Product restocking
- Returns processing
- Word
- Excel
- PowerPoint
- Customer service
- Clear communication
- Data entry
- Reports and documents
- Staff mentoring
- Time management skills
- Python
- C
Accomplishments
- President's List all throughout my college career
- Employee of the Month
Languages
English
Professional
Korean
Elementary
Spanish
Limited
References
References available upon request.
Timeline
Cashier
Burlington
04.2024 - Current
Customer Service Representative
Coast to Coast Imports
05.2021 - 08.2021
Computer Science
Northwest Mississippi Community College
High School Diploma -
Southaven High School