Jamie Meyer
Tonawanda
Summary
Enthusiastic Bakery Manager with experience at Tops Friendly Markets. Proven ability to enhance product presentation and customer engagement. Skilled in staff training and food safety oversight, demonstrating strong leadership and a commitment to quality in fast-paced environments. Offering strong foundation in time management and organizational skills, eager to develop.
Overview
10
10
years of professional experience
Work History
Bakery Manager
Tops Friendly Markets
08.2023 - Current
- Assisted in daily bakery operations, ensuring efficient production flow and timely delivery of products.
- Maintained cleanliness and organization of work areas to adhere to health and safety standards.
- Supported inventory management by tracking stock levels and assisting with product ordering.
- Collaborated with team members to create a positive customer service experience through effective communication.
- Contributed to product preparation by following standardized recipes and maintaining quality control measures.
- Engaged with customers to provide product recommendations and promote new offerings effectively.
- Adapted quickly to changes in workflow or priorities, demonstrating flexibility in a fast-paced environment.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cake Decorator
Muscoreils Fine Desserts
North Tonawanda, NY
10.2019 - 03.2024
- Designed intricate cake decorations using fondant, buttercream, and edible embellishments.
- Collaborated with clients to create customized cake designs based on preferences and themes.
- Ensured consistency in cake quality by following standardized recipes and decorating techniques.
- Trained new team members on decoration techniques and best practices for efficiency.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in inventory management of baking supplies to minimize waste and ensure availability.
- Implemented time-saving techniques to enhance workflow during peak production periods.
- Developed creative concepts for seasonal cakes, contributing to menu innovation and customer engagement.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
Bakery Owner
Signature Sweets by Jamie
Tonawanda, NY
12.2015 - 08.2022
- Developed and implemented business strategies to enhance operational efficiency.
- Managed daily financial transactions, ensuring accuracy and compliance with regulations.
- Established customer service protocols to improve client satisfaction and retention.
- Trained and mentored staff to foster a high-performance work environment.
- Oversaw inventory management processes, optimizing stock levels and reducing waste.
- Cultivated partnerships with suppliers to negotiate favorable terms and pricing structures.
- Led marketing initiatives that increased brand awareness and drove customer engagement.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Associate of Science - Culinary Arts
Erie Community College
Buffalo, NYSkills
Order management
Employee scheduling
Food management experience
Food presentation
Bakery operations
Waste reduction
Preventive Maintenance
Allergy awareness
Sanitation procedures
Food cost analysis
Ingredient knowledge
Pastry techniques
Commercial production
Recipe creation and conversion
Icing techniques
Proficient in cake decorating
Baking supervision
Developing recipes
Creative fondants
Staff coaching and training
Food safety oversight
Inventory and stocking
Multitasking and prioritizing
Decision-making
Superior work ethic
Critical thinking
Delegation and supervision
Goal setting and achievement
Timeline
Bakery Manager
Tops Friendly Markets
08.2023 - Current
Cake Decorator
Muscoreils Fine Desserts
10.2019 - 03.2024
Bakery Owner
Signature Sweets by Jamie
12.2015 - 08.2022
Associate of Science - Culinary Arts
Erie Community College