Jamie Miller
Hoffman Estates,IL
Summary
Results-driven Manager experienced in team leadership, customer relationship management, and operational coordination. Achieved successful outcomes in high-volume environments through strong communication, swift problem-solving, and a commitment to exceeding expectations. Focused on fostering productive relationships and driving team development in fast-paced settings.
Overview
15
15
years of professional experience
Work History
Suite Server / Bartender
Schaumburg Boomers
01.2026 - Current
- Delivered premium customer service to suite guests at professional baseball events, enhancing their overall experience.
- Coordinated high-volume food and beverage service, ensuring timely and accurate delivery.
- Cultivated relationships with guests, fostering a welcoming and professional atmosphere.
- Worked efficiently during high-pressure events to ensure smooth operations.
Manager / Bartender / Special Events
A La Carte Entertainment
01.2012 - Current
- Organized and executed private events and special functions to exceed client expectations.
- Oversaw daily restaurant and event operations to ensure smooth functioning.
- Led and coordinated staff in fast-paced, high-volume environments to optimize service delivery.
- Train and oversee employees while maintaining service standards.
- Handle scheduling, staffing, cash management, and operational responsibilities.
- Delivered outstanding customer service by addressing inquiries and resolving issues effectively and resolve customer concerns.
Regional Coordinator, Volunteer Services
Ascension
01.2022 - 01.2025
- Coordinated volunteer operations for regional healthcare system, enhancing service delivery.
- Managed communication, scheduling, and organizational needs.
- Built relationships with volunteers, staff, and leadership.
- Cultivated relationships with volunteers, staff, and leadership to foster collaboration.
- Resolved operational issues while managing daily activities to ensure smooth volunteer workflow.
General Manager
Gambit's
01.2020 - 01.2022
- Oversaw daily business operations and led staff to achieve operational goals.
- Recruited, trained, and supervised employees, ensuring team readiness and efficiency.
- Recruited, trained, scheduled, and supervised employees.
- Managed customer relationships and resolved issues.
- Ensured compliance with operational standards in a high-volume environment to enhance customer experience.
Sales
Clover Imaging Group
01.2016 - 01.2020
- Cultivated strong customer relationships, enhancing client satisfaction and loyalty.
- Secured new business opportunities while effectively managing and growing existing accounts.
- Identified customer needs and presented appropriate solutions.
- Developed and maintained customer relationships.
- Achieved sales goals through strategic relationship building and consistent client engagement.
Skills
- Event Coordination
- Operations Coordination
- Sales development
- Customer service
- Scheduling & Logistics
- Team leadership
- Leadership skills
- Communication
- Conflict Resolution
- Problem Solving
- Attention to detail
- Conflict resolution
- Problem solving
Timeline
Suite Server / Bartender
Schaumburg Boomers
01.2026 - Current
Regional Coordinator, Volunteer Services
Ascension
01.2022 - 01.2025
General Manager
Gambit's
01.2020 - 01.2022
Sales
Clover Imaging Group
01.2016 - 01.2020
Manager / Bartender / Special Events
A La Carte Entertainment
01.2012 - Current